Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,177,421)

Job Information

Robert Half Help Desk Analyst III in Saint Louis, Missouri

Description We are seeking a competent Help Desk Analyst III to join our dedicated IT team in SAINT LOUIS, Missouri. This role involves providing advanced troubleshooting and support for complex IT issues, managing critical incidents, and ensuring the smooth operation of IT services and infrastructure. As a key member of our team, you will be tasked with handling escalated issues from Tier 1 and Tier 2 support, as well as providing hands-on support for end-users.

Responsibilities:

• Resolve escalated technical issues from Tier 1 and Tier 2 support teams

• Provide expert-level support for software, hardware, networking, and system issues

• Diagnose and troubleshoot complex IT problems, ensuring timely resolution

• Provide hands-on support for end-users, addressing hardware and software issues directly at their workstations

• Assist with the setup, configuration, and maintenance of desktop/laptop systems and peripherals

• Support mobile devices and ensure secure connectivity for remote users

• Manage and resolve critical incidents, ensuring minimal disruption to business operations

• Perform root cause analysis for recurring issues and implement permanent solutions

• Document incidents, problems, and resolutions accurately in the IT service management system

• Maintain and support Windows and macOS operating systems, including updates and patch management

• Administer and troubleshoot network services, such as DNS, DHCP, VPN, and Wi-Fi

• Ensure the security and integrity of IT systems through proactive monitoring and maintenance

• Collaborate with IT team members and other departments to address and resolve technical issues

• Mentor and provide guidance to Tier 1 and Tier 2 support staff

• Develop and deliver training sessions for end-users on new technologies and best practices

• Participate in IT projects, including system upgrades, migrations, and new technology implementations

• Provide technical expertise and support during project planning and execution phases Requirements • Proven experience as a Help Desk Analyst III or similar role in IT support

• Proficiency in Citrix Technologies

• Sound understanding of Database systems

• Familiarity with EO/IR systems

• Experience with Lotus Notes

• Proficiency in Microsoft products and services

• Knowledge of Active Directory

• Ability to handle Computer Hardware

• Experience in Configuration Management

• Skills in Deskside Support

• Familiarity with Desktop Hardware

• Excellent problem-solving and multitasking skills

• Strong communication skills, both verbal and written

• Ability to provide step-by-step technical help, both written and verbal

• Bachelor's degree in Computer Science, Information Technology, or relevant field

• Relevant certifications are a plus Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

DirectEmployers