The Salvation Army Shelter Supervisor in Sacramento, California
The purpose of this position is to supervise and manage case managers, all case management activities and programs geared to provide shelter, to homeless individuals and families in need. The supervisor is also responsible for 24/7 monitoring services and laundry services for all clients of the Center of Hope. Additionally, the Emergency Shelter Supervisor is expected to respond to any on-site emergencies in a timely and effective manner, including overnight and on weekends.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supervises all caseworkers, monitors, and laundry staff at the Emergency Shelter.
Assigns and supervises daily work tasks to caseworkers, monitors and laundry staff.
Supervises the provision of services to shelter clients.
Manages logs, reports, and client files of shelter clients.
Manages quality and quantity of client case management appointments.
Responsible for reviewing client’s information, inputting and creating HMIS reports for all shelter contracts.
Manages records and prepares monthly reports with the Social Services Administrative.
Provides and supervises job development activities at the Emergency Shelter, Transitional Housing and Family Services.
Develops and maintains a community referral list for the shelter including community resources, organizations, agencies and the continuum of care as needed.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
AA Degree and or three to five years related experience and/or training; or equivalent combination of education and experience.
Must be familiar with the social services of The Salvation Army and possess at least 3-5 years of supervisory experience.
Must have a working knowledge of computer applications - Microsoft (Excel, Word) and other word processing and databases.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Familiarity with wide variety of cultural customs in Sacramento community
Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle.
Must be 21 years or older.
Authorize The Salvation Army to add name to the CA DMV Pull Notice Program
Complete The Salvation Army vehicle course training.
Ability to operate telephone
Ability to lift up to 25 lbs.
Ability to operate a computer
Ability to process written, visual, and/or verbal information
Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.
Licenses & Certifications
- Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)