Job Information
Focus Services Call Center Representative in ROY, Utah
Feel like it is going to be "another boring day at the office"? Is it Time for a change?
Want to work for an AWESOME company with AWESOME staff and AWESOME benefits?
Well Focus is your place!
*$14.00-$15.00 per hour + BONUS *
AM, PM, Mid-shifts, & Weekends Available!
SUMMARY
As an Inbound Call Center Representative for Focus Services you will assist with customer's questions and concerns over the telephone. Our Representatives are responsible for updating customer's accounts and processing orders. Our Representatives are also responsible for generating additional sales by exploring available offers on every account.
DUTIES
- Field inbound calls in a professional manner
- Resolve customer's questions
- Research solutions to customer's issues
- Offer customers a free account review to provide the best offer
- Computer navigation and data entry
Retain Customers wanting to cancel
QUALIFICATIONS
- Must be 18 or older
- Type 25+ WPM
- Pass a Background & Drug test
- Proficient PC and keyboarding skills with ability to multi-task through different applications/screens
- Good numerical and analytical skills
- Skill to communicate effectively with customers
- Willingness to work in a fast pace work environment
WHY JOIN FOCUS? Because we believe that where you work matters and will provide you with an enjoyable, challenging, and rewarding experience in every way.
People: We challenge and train, instill ownership, and discover potential. Partners: We focus on transparency, flexibility, and performance. Community: We have a responsibility to mankind and work to improve their lives.
As Focus employees we believe that giving back matters and we are dedicated to providing assistance to our employees, their families, and the organizations and communities in which they live. Focus Services is dedicated to instilling in its employees a lifetime commitment to educate and inspire people everywhere.