Job Information
Aston Carter Receptionist in Rockville, Maryland
Description:
Answer incoming phone calls and operate telephone console to screen and route calls to appropriate individual or department
Greet visitors in a professional and friendly manner, announce visitors to personnel; Visitors are not permitted past the receptionist area unaccompanied and must have an appointment
Maintain visitor log, provide visitor badges and track return of badges
Keep reception area environment professional and tidy; discourage gathering in that location
Handle times of heavy call volume
Provide accurate information to callers
Maintain knowledge of all systems, website and online benefits portal
Perform special projects when requested by management
Employer indexing
Process returned mail
Input change of address into the system
Regularly communicate with the Contact Center Supervisor
Skills:
Customer service, Administrative support, Data entry, Microsoft office, Inbound calls, Receptionist, Bilingual (Spanish), Clerical support
Additional Skills & Qualifications:
2+ Years of reception experience preferred
High School diploma required, some college preferred
Listens well with the ability to communicate effectively in both written & verbal communications
Demonstrates ability to manage stressful situations while maintaining a flexible, positive and cooperative demeanor
Responds promptly to operations leaders and stakeholders to facilitate informed decision making.
Presents a professional image in the office
Experience Level:
Entry Level
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.