Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

US Tech Solutions PIA P&C Support Specialist (Tier II) in Rochester, New York

Work Hours/Shift:- 9-5:30;8 hrs/Day M-F

Job description:

  • Provides advanced customer service and support to internal staff and external clients in the areas of property & casualty suite of products workers & compensation ERISA bonds BOP EPLI Maintains a high level of knowledge concerning the products and services supported by the Insurance Agency Assists external users of the technical products by answering questions solving problems involved with their use.

  • Identifies investigates and researches user questions and problems.

  • Refers unresolved issues to technical or professional personnel for follow up as needed. Researches and resolves product and service issues relative to the Property & Casualty suite of products from any internal/external clients.

  • Ability to diffuse client concerns and notify management of critical situations to ensure the best solution is implemented for the client.

  • Responds to inbound calls and place outbound calls as required by the business unit relating to Property & Casualty suite of products and/or the Workers&rsquo Compensation Payment Services.

  • Maintains an accurate recording of all internal and external communication

  • Exhibits comprehensive knowledge of Insurance Agency portfolio corresponding systems and internal/external processes to ensure client satisfaction

  • Develops enhancements to existing or new processes and procedures while making the necessary recommendations to management.

  • Maintains and manages positive and professional relations with clients insurance carriers and internal/external clients to ensure client satisfaction.

  • Utilizes multiple software applications in conjunction with carrier and bureau websites in order to respond to all client inquiries Internal applications include HRIS (human resource information system) and Online Reporting System Continues to stay abreast of all changes pertaining to various internal product offerings regulatory changes policy changes and insurance industry developments in support of client satisfaction.

  • Participates in assigned projects or required training Other duties as assigned.

Qualifications:-

  • High school diploma required A minimum of 2 year customer service experience or insurance related experience

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com/) . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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