Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Numotion Customer Care Coordinator in Rochester, New York

Customer Care Coordinator

Tracking Code

7482-128

Job Description

Why Numotion?

By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive environment based in open dialogue, active listening and ongoing definitive actions.

What you can expect as Customer Care Coordinator

  • Support our Assistive Technology Professionals as they evaluate our clients’ needs for customized wheelchairs & other rehab equipment

  • Schedule customer evaluations and delivery of wheelchairs to clients for multiple partners within Numotion

  • Gather information and medical documentation needed to process orders

  • Heavy data entry of order process documentation

  • Follow up with customers to ensure customer satisfaction

  • Work cross-functionally within Numotion to ensure timely completion of order processing

Required Skills

What you will need to succeed

  • High School diploma/GED required

  • Experience working in a fast paced environment

  • Drive to provide best-in-class service to our partners and customers

  • Ability to manage multiple competing priorities without sacrificing a high level of service

  • Strong time management with the ability to maintain team schedules as needed

  • Basic understanding of health insurance

  • Ability to work a team setting as well as independently to prioritize duties in order to meet deadlines

  • Exceptional client focus and a natural ability to build relationships

  • Maintain a strong sense of urgency

  • Paramount sensitivity and ability to maintain confidentiality

  • Intermediate knowledge of Microsoft Outlook and Excel

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short and long term disability, a 401K plan and life insurance.

We strive for a workplace that reflects the communities we serve and we do not tolerate discrimination against our employees, customers and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Required Experience

Experience with high call volume 30-40 calls a day.

Job Location

Rochester, New York, United States

Position Type

Full-Time/Regular

Salary

33,280.00 - 37,440.00 USD

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