Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Isaac Heating and Air Conditioning Collections Specialist in Rochester, New York

Job Description:

Isaac Heating & Air Conditioning is seeking a detail-oriented, Collections Specialist for their Rochester location. Reporting to the Collections Manager, you will be responsible for the collection of outstanding accounts receivable balances from existing clients. This will include both our residential and commercial divisions.

This position would be ideal for an organized, data-driven multi-tasker looking to support a growing team and advance their career in a growing organization. Experience in collections is a must!

Summary:

For over 75 years, Isaac Heating and Air Conditioning has worked diligently to meet the changing heating and air conditioning needs of homeowners and businesses in Upstate and Central New York. Isaac is one of the nation's largest privately held HVAC/R contractors and services over 35,000 clients a year. Creating an enjoyable experience met with anticipation results in an environment where our team, clients, and community can comfortably grow, prosper, succeed, and improve their quality of life. Isaac partners with leading HVAC and plumbing companies throughout the United States, providing the support and resources of a large national company.

Responsibilities:

  • Responsible for conducting self in accordance with our mission, vision, core values, and rank of priorities at all time

  • Coordinate the collection efforts of aged accounts receivable by notifying past-due clients

  • Responsible for making outbound collection calls

  • Maintain records of delinquent accounts and collected payments

  • Resolve customer issues and complaints

  • Refer unresolved debt accounts to an outside agency or attorney

  • Escalate client issues to appropriate departments to ensure timely collection of account

  • Responsible for weekly and monthly reporting to direct supervisor

  • Responsible for performing other responsibilities/duties as assigned

    Job Qualifications:

  • Associate degree in accounting required, Bachelor’s degree preferred

  • 3-5 years high volume collections experience, preferred

  • Accounts receivable knowledge/experience preferred

    Competencies:

  • Excellent verbal, written, and non-verbal communication skills

  • Conflict management and problem-solving

  • Lead by example by maintaining strong ethics and values, trust, and integrity

  • High emotional intelligence and critical/forward-thinking

  • Action-oriented, self-motivated, independent results-driven, and ensures accountability for self

  • Quality decision making

  • Customer focused

  • Analytical skills

  • Negotiation skills

  • Organizational skills and planning/priority-setting

    What can we offer you?

  • Opportunities for Advancement within a Growing Organization

  • Paid Time Off and Personal Days

  • Medical, Dental, and Vision

  • Employer Paid Life Insurance

  • 401k Plan

The starting base salary range for this position is $21-$23hr. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills, and/or education which may result in a total compensation package that falls outside of the provided range.

Isaac Heating & Air Conditioning (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.

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