Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

ASM Research, An Accenture Federal Services Company Cloud Support Engineer I - Swing (East Coast) in Reston, Virginia

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. The Cloud Support Engineer will perform tasks such as:

Roles and Responsibilities

  • Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools

  • Respond to incident tickets in a 24x7 operational environment to meet SLA objectives

  • Review system logs to identify and mitigate system issues

  • Leverage knowledge base to help troubleshoot, identify and resolve systems issues;

  • Update knowledge base troubleshooting guides and lessons learned as required

  • Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases

  • Document system issues resulting in system outages and coordinate change though change management process

  • Support collaboration across operations, development teams and external partners

  • Support “tiger team” calls to streamline knowledge sharing and timely resolution of system issues

  • Monitor solution performance according to client specification and SLAs, escalate as needed

Minimum Qualifications

  • Bachelor of Science in CS, or other technical discipline is preferred.

  • 2 years operations experience providing application infrastructure support

  • 1 year performing system administration support (Windows/Linux)

Clearance Requirements

TS Clearance Required

CJIS Investigation

Preferred Skills

Experience in supporting Azure/AWS cloud

Certifications/Licensures

  • Microsoft Azure Fundamentals preferred

  • CompTIA Security+ preferred

Other Job Specific Skills

  • Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams

  • Applies standard methodology, techniques, procedures and criteria.

  • Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.

  • Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.

  • Interpersonal Skills, problem solving, organizational, and multi-tasking skills

DirectEmployers