Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

H&R Block SMB Account Manager in Remote, Missouri

531216BR

Title:

SMB Account Manager

What you'll do... :

We are looking for an Accounting Professional to create long-term, trusting relationships with our Small Business clients by serving as their Onboarding Account Manager. The Onboarding Account Manager’s role is to guide a portfolio of assigned bookkeeping and payroll clients through the process of joining the Block Advisors family while ensuring a fast, consistent client experience. This role will serve as the gateway to recurring services and is a critical step in their journey with Block.

Account Managers are the business partner and accounting department for our Small Businesses. They help small businesses succeed as a trusted advisor. The Onboarding Account Manager will introduce our clients to working remotely with Block Advisors, onboard clients onto our various platforms, review previous client bookkeeping and/or payroll practices for compliance and make corrections where necessary, and provide administrative support to Block Advisors through updated client records and transferring the recurring service to an Account Manager upon completion. Responsibilities include oversight of entire client onboarding process from post-sale to recurring services, development of strong relationships with Small Business clients, partner with fulfillment teams, oversee client production quality assurance and deliver results and reports. Onboarding Account Managers will answer client queries and identify new business opportunities among new clients. In this role, Onboarding Account Managers are the liaise between Small Business clients and all functional internal teams.

Day to day, you'll...

  • Serve as the lead point of contact for all assigned bookkeeping and payroll clients

  • Oversee entire client onboarding process from new sale transfer to platform onboarding and quality assurance, ensuring a great client experience and supporting the client throughout the process

  • Assist client onboarding onto accounting, payroll platforms and virtual tools, including state ID registrations

  • Examine and Request Source Documentation and Financial Statements to create accurate client records, including payroll and bookkeeping records, ID numbers and registrations, and tax filings

  • Review client financial statements for accuracy, making manual journal entries and corrections as needed

  • Review past payroll tax filings for accuracy, preparing amendments or late filings as necessary

  • Develop and maintain trusting and long-lasting advisor relationships with clients

  • Communicate bookkeeping and/or payroll results on behalf of the client with tax professionals who prepare the small business tax returns

  • Communicate with internal team members as you transfer out completed clients to Account Managers to engage ongoing services

  • Resourcefulness. You’ll be building something new. Proactively leveraging available resources and knowing when to ask for help

  • Research various payroll laws and requirements along with financial accounting research for compliance with GAAP

  • File after-the-fact payroll tax returns as needed in order to onboard clients into our platforms and bring them back into compliance

  • Be proactive in communicating with clients via e-mail, text, and phone to gather outstanding documents and collect on past due invoices

Job ID:

531216BR

Address1:

Home Office - MO

City:

Remote

State:

Missouri

About H&R Block... :

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.

H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

Employee Type:

Regular

It would be even better if you also had... :

  • Five Years Financial Accounting or Bookkeeping experience.

  • Five Years Payroll experience.

  • Three years Account Management experience.

What you'll bring to the team... :

Education:

  • Bachelors degree or equivalent work experience

Work Experience:

  • Exceptional verbal and written communication skills to communicate difficult concepts as you will work with clients across the country with vastly different knowledge levels and technical proficiency

  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.

  • Experience delivering client-focused solutions to customer needs.

  • Solid experience with CRM software (e.g. Salesforce or other)

  • Solid experience with payroll processing software (e.g. ADP, Quickbooks, Gusto, etc.)

  • Solid experience with accounting software (e.g. Xero, Quickbooks, etc.)

  • Demonstrated knowledge of payroll tax filings at the state and federal level

  • Demonstrated knowledge of GAAP

  • Demonstrable ability to communicate, present and influence key stakeholders.

  • Knowledge of business types and registrations on both the state and federal level

  • Comfort with working under pressure in a fast-paced environment.

  • Ability to anticipate customers’ needs and match them with appropriate products and services.

  • Advanced problem resolution skills and communication abilities.

  • One year Account management experience.

  • A proven self-starter with the ability to prioritize their workload in a remote environment.

Posting Title:

Small Business Onboarding Account Manager

Sponsored Job:

#hrbjob #LI-REMOTE

Job Family:

Field Operations

WOTC Eligibility Check:

No

Pay Range Minimum:

21.15

Pay Range Maximum:

31.73

Pay Range Information:

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

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