Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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VetsEZ Medallia Configuration Analyst (Remote Opportunity) in Remote, Florida

VetsEZ is seeking a Configuration Analyst to join our remote team and support our customer, the Department of Veterans Affairs. As a Configuration Analyst, they will be responsible for executing the technical requirements captured for each Medallia Program. You will support configuration of the Medallia platform and help ensure quality and consistency of delivery. Additionally, you may support quality assurance (QA) testing and user acceptance testing (UAT) activities to help validate that each program has achieved its design specifications.

Position Responsibilities:

• Proactively work with team and client stakeholders to understand programmatic goals and technical requirements.

• Assist in configuring and customizing the Medallia platform to align with clients' feedback collection strategies and objectives.

• Ensure the accuracy and integrity of data capture mechanisms and feedback surveys.

• Analyze customer feedback data gathered through Medallia's platform, including survey responses and open-text feedback, to identify trends, patterns, and actionable insights for clients.

• Create and maintain customized reports and dashboards using Medallia's reporting tools to visualize key performance indicators (KPIs) and present data-driven insights effectively.

• Conduct data validation and quality assurance checks to ensure the accuracy and reliability of customer feedback data, identifying and resolving any data related issues.

• Stay updated with the latest platform enhancements, industry trends, and best practices in customer experience management and feedback analysis.

• Develop training materials and provide guidance to clients on data analysis best practices and platform functionalities. Collaborate with internal teams to share insights and knowledge that enhance the overall capabilities of the organization.

Required Qualifications:

• 1 - 5 years of relevant work experience, including 1+ years of Medallia configuration experience

• Must hold a minimum of a Bachelor's degree

• Must be a US Citizen with ability and willingness to acquire a Tier 2 Public Trust clearance with the VA

• Strong organizational and communication skills Preferred Qualifications:

• 1+ years of prior work experience in or with the Federal Government

• 2+ years of consulting experience

• Experience connecting the Medallia platform with third party solutions, such as Salesforce

• Experience and aptitude for managing, working and communication with diverse stakeholders, teams and clients face-to-face

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.

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