Job Information
Solenis LLC Service Technician (Remote) - R0012899 / Redwood in Redwood, Mississippi
This Position is for a Service Technician with a remote work location in Redwood, MS.
A service technician will be a part of a team that will focus on maintaining an assigned account, or group of accounts. This position focuses on ensuring company chemical feed equipment is properly working and products are transferred in a safe manner. Safety and communication are the highest priorities in this job. It's important to discuss all daily, or weekly, tasks with your engineer/sales team.
Specs out, sets up, maintains, and troubleshoots monitoring and feed equipment.
Manages product inventory at the customer site, transfers product when needed, & responsible for uploading new order requests.
Adjusts chemical feed levels to meet optimal chemical performance based on routine testing and monitoring.
Alerts the sales manager of potential problems or opportunities and creates customer interface to resolve issues.
Minor interface levels with the customer to understand any issues and report back to this team.
Conducts expanded testing of process variables to identify dosage improvements or mechanical impacts.
Has strong knowledge of spare parts for company equipment and orders replacement parts when needed.
Maintains an organized equipment area and follows customer's housekeeping guidelines.
Safety Training- Responsible for completing and maintaining safety courses for the company, as well as customer sites.
Mentor other technicians in the area and lead cross-training opportunities.
High School Diploma or GED equivalent.
Ability to work in an industrial environment: exposure to heat/cold, industrial noise, etc.
Must be able to lift 50lbs.
Advanced mechanical/electrical knowledge.
Capacity to assess data and make application adjustments to maintain system performance.
Proficiency in MS Office programs (Word, Excel).
Good interpersonal communication skills.
Strong troubleshooting skills.
Strong work ethic.
Self-motivated.
Extremely high safety awareness - Ability to complete safety training, follow safety policies and work in a safety-oriented manner.
Positive attitude.
Team player
Understand that candidates will not meet every single desired qualification. If your experience looks a little different from what the company identified and you think you can bring value to the role, we'd love to learn more about you.
Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.