Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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ASM Research, An Accenture Federal Services Company Cloud Support Engineer I - WA (Night) in Redmond, Washington

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues.

Duties and Responsibilities

  • Responds to incident tickets in a 24x7 operational environment to meet SLA objectives.

  • Troubleshoots system issues using diagnostic tools like netmom, windbg, and custom application tools.

  • Reviews system logs to identify and mitigate system issues.

  • Leverage knowledge base to help troubleshoot, identify and resolve systems issues.

  • Update knowledge base troubleshooting guides and lessons learned as required.

  • Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases.

  • Document system issues resulting in system outages and coordinate change though change management process.

  • Support collaboration across operations, development teams and external partners.

  • Support “tiger team” calls to streamline knowledge sharing and timely resolution of system issues.

  • Monitor solution performance according to client specification and SLAs, escalate as needed.

  • Other supporting duties, as directed.

  • Willingness to work overtime and varying hours as required.

Minimum Qualifications

  • BS in Computer Science or other technical discipline is preferred.

  • 1-2 years of operations experience providing application infrastructure support; 1 year performing system administrator support

Clearance Requirement

  • TS/SCI with Full Scope Poly required.

Other Job Specific Skills

  • Experience with system administration support tools such as Windows/Linux

  • Experience supporting a 24x7 cloud based environment.

  • Strong interpersonal skills

  • Strong oral and written communication skills

  • Experience in supporting Cloud based environment and tools such as Azure/AWS

  • Experience analyzing, troubleshooting, and providing solutions for technical issues

  • Ability to problem solve and collaborate with team members

  • Strong organizational and multi-tasking skills

  • Strong in technical communications with both technical and non-technical peers

  • Able to maintain professionalism under pressure

  • Strong customer focus

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