Job Information
Honeywell Cash Champion Support in La Palma, California
THIS IS A PART TIME
Must be able to work PST hours Monday - Friday
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.
The salary range for this position is $40,200 - $50,200. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Key Responsibilities
Processing Returns
Customer Invoicing
Prepare Forecast Reports
Administrative Support
Order Processing
YOU MUST HAVE
High School Diploma, or equivalent.
2 plus years of Field Collection Experience
WE VALUE
An ability to learn quickly
An attention to detail
A bias for action
An ability to work in a team
A commitment to discovering ways to improve service
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.