Safe Berks Bilingual Crisis Counselor and Advocate (3rd Shift) in Reading, Pennsylvania
Core Hours: Full-time 40 hours/week, Tuesday through Saturday 11pm-7am. Supervisor: Director of Residential Services Department: Residential Services FLSA Status: Non-Exempt FLSA Exemption Test: N/A Starting Salary/Hourly Rate: $16.00/hour Position Summary: To provide services to victims of domestic violence and/or sexual violence in the Residential Department. Assess clients needs and provide safety planning, resources, and advocate in the community. Support, respect and grant equality and fairness to all clients. Essential Duties and Responsibilities (includes but is not limited to the following): 1. Provide emotional support to victims coming from violent homes. 2. Provide individual supportive counseling to clients residing in Safe House. 3. Interact positively with clients residing in the Residential Department. 4. Assist clients in developing positive interactions with their children. 5. Complete intake and intake process with all new residents. 6. Conduct assessments with victims seeking services via phone, text line or in person. 7. Process crisis hotline telephone calls and text messages from victims of domestic/sexual violence. 8. Document daily activities and maintain record keeping relevant to program services. 9. Communicate effectively when handling crisis situations. 10. Provide general clerical and housekeeping duties. 11. Other duties as assigned by supervisor. To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill and/or physical or other abilities required. Requirements Educational and Experience Requirements: a. 3-5 years' experience working in the social services field b. High School diploma required c. Ability to deal effectively with victims, their children and co-workers d. Child Abuse, State Police and FBI Clearances e. Experience in crisis intervention f. Bilingual Spanish-English speaking Essential Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and hear. The employee must occasionally lift and/or move up to ten (10) pounds and may infrequently lift and/or move up to twenty-five (25) pounds. Specific vision abilities required of this job include close vision, distance vision, color vision and peripheral vision.