Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Parker Hannifin Corporation Customer Experience Specialist in RAVENNA, Ohio

Customer Experience Specialist

Location : RAVENNA, OH, United States

Job Family : Support

Job Type : Regular

Posted : Apr 23, 2024

Job ID : 48471

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Job Description

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Primary Responsibilities/Essential Job Functions:

  • Review and respond to customer inquiries received by phone, email, or Customer Relationship Management software.

  • Communicate requests for cost estimates on non-standard products.

  • Check stock, provide pricing and delivery information on orders or potential orders.

  • Check order status or expedite orders with Production, Supply Chain or Shipping Departments.

  • Prepare and enter purchase orders; provide such information as customer code, pricing, quantity, part number, order acknowledgments etc. Manage orders and material releases received by Electronic Data Interchange.

  • Clarify policies and procedures such as condition of sale and pricing structure.

  • Prepare and submit request for returned good authorization.

  • Provide technical information to distributors which appear in our catalogs or as advised by engineering, product managers, and/or technical services.

  • Collaborate with the Pricing Department with customer quote requests and maintain supporting documentation such as cost estimating print-offs, customer drawings and specifications, and divisional drawings and specifications.

  • Participate in problem solving and process improvement teams

  • Investigate and approve or deny requests for credit as forwarded by the Accounts Receivable Dept.

    Secondary Responsibilities/Non-Essential Job Functions:

  • Acknowledge customer orders upon request.

  • Assist outside sales personnel.

  • Sample requests.

  • Quotes on non-standards.

  • Clarification of policies and procedures.

  • Participate in weekly update and problem-solving meetings.

  • Any other similar or associated duties necessary to accomplish job objectives, or as assigned by the immediate supervisor.

    Minimum Qualifications (relevant experience, education and/or training):

  • High school education or equivalent required.

  • Associate degree preferred.

  • Must possess good communication skills.

  • Two to four years customer service experience.

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or @parkerhannifin.

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