Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Continental Customer Service Analyst - (Internal Application) in Querétaro, Mexico

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

INTERNAL PERSONNEL APPLICATION ONLY

• Verify electronic data interchange (EDI) from customers is applied into SAP properly. Troubleshoot errors and pursue corrective actions. This may require mater data revision, setting up new schedule agreement, working with help desk, and contacting customer to resolve the errors.

• Develop daily shipping requirements in SAP based on customer releases and PO.

• Monitor the customer scorecard results.

• Follow customer dispute process which may require one-on-one contact with the customer to negotiate on Continental’s behalf. Often requires research and gathering supporting documentation.

• Participate in conference calls with the customer representing Continental’s interest in negotiating delivery and shipment arrangements with the customer. This effort increases when production is behind and unable to meet on-time delivery.

• Analyze error reporting and take corrective action to resolve issues.

• Manage customer container inventory records to maintain accuracy. Resolve shortages and other issues with the customer.

• Liaison between production teams and customers to provide accurate ship commitments.

• Track Continental consignment inventory.

• Support financial transactions for accurate reporting.

• Resolve shipping discrepancies with the customer through contact with the carrier of the freight and customer inventory control contact.

• Track shipments to customers made at Continental expense (premium freight).

• Prepare and present obsolescence claims to customers.

• Attend volume planning reviews. Contact customer to clarify questionable volumes from the meeting.

• Maintain customer systems. Updating contact list, packaging types, carton density, etc.

• Resolve invoice issues for Continental AR department.

• Participate in Continental Business Systems (CBS) projects to improve processes.

• High School Diploma or GED.

• 3+ years customer service experience.

• Excellent written and verbal communication skills.

• Excellent organization and attention-to-detail skills.

• Proficient in Microsoft Office programs.

• Must be able available when required.

• Associate’s Degree.

• Experience using SAP system.

• Customer service experience supporting a manufacturing environment.

At Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.

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Ready to drive with Continental? Take the first step and fill in the online application.

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