Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Eaton Corporation Customer Service Representative in Queretaro, Mexico

Eaton’s Corporate Sector division is currently seeking a Customer Service Representative.

What you’ll do:

Provide single point of contact for commercial support to our distributors and sales engineers and interact frequently with Eaton’s manufacturing plants and warehouses. Candidate should demonstrate the ability to manage multiple tasks.

A. Fulfill order management related activities for distributors

B. Drive customer affinity by delivering exceptional Customer Service (meeting or exceeding phone and email metrics as well as team service level agreement)

C. Identify and implement process improvements

D. Maintain daily usage of the Customer 360 tool

E. Change notice management

F. Facilitate proper and efficient information flow in an effort to meet or exceed customer needs and departmental and division wide performance expectations

G. Ability to handle high-pressure, fast-paced environment requiring diligence to detail

H. Proven analytical and critical thinking skills

I. Ability to constructively manage conflicts and discrepancies towards positive resolution

J. Prioritizing customer demand to assist with improved product flow

K. Work with finance team to resolve customer credit requests

L. Strategic Accounts Management

M. Back Order and Back Log Analysis

N. Correct assignment for other Divisions request

O. Portal webs maintenance

P. Maintain safe, clean working environment in compliance with all Eaton safety standards, Life Saving Rules, and daily 5S+ requirements to help build a Zero Incident Culture. #LI-DG2

Qualifications:

Education level required Bachelor degree necessary.

Years and area of experience required Minimum 1 year customer interaction/support experience

Skills:

Technical knowledge

• Knowledge of CRM software and SAP or VISTA

• Strong knowledge of Microsoft Office (word, excel, email, internet)

• Strong written and verbal communication skills

• Knowledge of Vista, VOTW and Mentor software

• Ability to speak, read, listen an write in English

Soft skills

• Drive for results

• Makes Decisions & Solves Problems

• Demonstrates a Collaborative Style

• Promotes and Champions Change

• Business Acumen

• Pursues personal development

• Team work"

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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