Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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XPO, Inc. Specialist, Collections in Pune, India

Specialist, Collections

Requisition Id:

Business Unit: Corporate

Location:

Pune, IN, 411014

XPO India Shared Services

What you’ll do on a typical day:

  • Collection specialist will manage a portfolio of $3M to $6M consisting of 350 to 550 customers

  • Collections Specialist will engage regularly with assigned customers, via telephone and other forms of communication with customers to ensure the timely payment of invoices and assist with the resolution of any disputes or queries raised by customers.

  • Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.

  • Provide correspondence and supporting documentation in a fast paced, goal-oriented collections department in a timely basis.

  • Make outbound calls on outstanding accounts. Deliver exceptional customer experience in all interactions through inbound and outbound calls to meet goals.

  • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution.

  • Resolve customer issues and complaints concerning billing disputes.

  • Perform uploads to customer websites.

  • Submit regular reports on the status of unpaid accounts and any repayment progress.

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Ability to work flexible hours ( 6:30PM to 3:30AM IST. )

  • Bachelor's in Accounting or Finance or Commerce

  • 3to 6 years related experience within the logistics or transportation domain (compulsory) within Order to Cash (OTC) primarily in Collections

  • Strong communication skills - both verbal and written. Writes clearly and informatively. Edits work for spelling and grammar.

  • Strong fluency/ expert-level user of Windows applications. Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications.

  • Thorough knowledge of internal company software applications applicable to position/ business unit such as and not limited to HRC, Oracle, ITSM-Service now, Looker etc.

  • Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages

  • Self-Motivated and enthusiasm to learn and grow

  • Should be able to perform duties with minimum supervision

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