Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Rhode Island Public Transit Authority (RIPTA) Customer Service Representative (CSR) in Providence, Rhode Island

[The Rhode Island Public Transit Authority (RIPTA) is recruiting Internally and Externally for one (1) or more positions of *[Customer Service Representative[. This is a Laborers International Union of North America, Local 808 (LIUNA Local 808) position. All applicable Collective Bargaining Agreement (CBA) selection criteria will apply when considering internal applicants.

**[Position Title: CUSTOMER SERVICE REPRESENTATIVE

[Posting Period:[ May 8, 2024, through May 31, 2024

**[Salary Range: $36,822.54 to $46,028.18 Annum (Pay Grade 114)

**[Reports To: Customer Service Operations Administrator

[Union Affiliation:[Laborers International Union of North America, Local 808* *[(LIUNA, Local 808)

**[Summary of Position[: [Under general supervision of Customer Service Operations Administrator, the Customer Service Representative is responsible for responding to inquiries in person, e-mail and on the telephone. Responsible for assisting the Customer Service Department with day-to-day activities related to customer relations.[ Coverage may include the Kennedy Plaza ticket office, the Customer Service Department at 705 Elmwood Avenue, RIPTAs photo identification office, and Newport Transportation Center.

[Essential Duties and Responsibilities: ]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}*]{arial",sans-serif"=""}

Responds to and assists in resolving inquiries from customers and employees;

Answers customer service telephones, assists with responding to customer complaints, inquiries, or providing other information as needed;

Performs general typing/data entry in support of complaint documentation as well as drafting response letters, emails and/or other correspondence;

Forwards information related to customer complaints to department for information and response;

Performs general office duties including, but not limited to, answering telephones, responding to customer service emails, copying, faxing, servicing passenger WAVE accounts and filing;

As assigned, assists with coordination and preparation of schedule deliveries to assure that all scheduling centers are adequately stocked at all times;

Assists in providing coverage in the Kennedy Plaza Information Booth, Photo ID Office, 705 Elmwood Ave and Newport Transportation Center;

Works collaboratively with others;

Responsible for tidying, stocking, and maintaining the front reception area;

[Responsible for the data entry/typing in support of all duties listed above;]{arial",sans-serif"=""}

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