Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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TEKsystems Customer Service Representative in Portland, Oregon

Job Summary: We are seeking a dedicated Seasonal Customer Service Representative to join our team. This role involves educating consumers, handling high-volume inbound calls and emails, and recommending products that best fit the consumer’s needs. If you have a passion for customer service and a willingness to learn about our product lines, we encourage you to apply.

 Job Description:

  • Provide exceptional customer service and problem-solving by responding to all inbound and outbound calls.

  • Utilize high-level negotiation and diplomacy to resolve differing expectations between customers and company policies.

  • Assist customers with new and existing accounts, account billing, and payment information.

  • Resolve customer inquiries efficiently and effectively.

  • Make discretionary decisions in granting financial and non-financial assistance to customers.

  • Continuously strive to learn about product and service changes.

  • Actively listen to customers, showing empathy and patience in a non-scripted environment.

  • Respond to approximately 10 emails per hour regarding product questions, tailoring responses to the specific customer.

Additional Skills & Qualifications:

  • A minimum of 1 year of customer service experience.

  • Strong computer skills, particularly with Microsoft products.

  • A warm, friendly, and helpful personality.

  • Ability to handle tough conversations with diplomacy and tact.

Training: The first three weeks consist of classroom training from Monday to Friday, 8 AM to 5 PM. The fourth week involves on-the-floor training. Attendance is mandatory during the three weeks of classroom training.

Peak Season: During peak season (mid-November 2024 to February 2025), the call center operates from 4 AM to 9 PM, Monday to Sunday. We primarily hire for opening and closing shifts. This is a seasonal role with the potential for permanent placement based on performance.

How to Apply: Interested candidates are invited to submit their resume.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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