Job Information
Daikin Applied Salesforce Ecommerce - Product Owner in Plymouth, Minnesota
Make your mark at the world's largest HVAC company! Why You'll Love Working for Daikin: We're a group who operates with a people-centered mindset, believing in the unlimited potential of each employee, with a goal of driving our company to its fullest potential. Our goal is to "Perfect the Air We Share". We do this through cutting edge innovation & sustainability efforts while meeting the HVAC needs of thousands of customers - expanding over 160 countries! Our culture is unrivaled. Daikin operates under 8 Core Values which are embedded into every aspect of our business. It's through these values that we continuously strive to build a place where everyone can be authentic, feel valued and heard, and have a sense of purpose and belonging. A Salesforce Ecommerce Product Owner at Daikin Applied is not just a pivotal player in our Aftermarket Parts and Solutions business but also a torchbearer of our vision and mission. Embracing agile methodologies, this individual will champion creating clean, quality air for healthy and sustainable environments, aligning every sprint and iteration to unleash people's unlimited potential. Their commitment to delivering value-driven solutions resonates deeply with our mission to deliver innovative customer solutions and an unrivaled experience every day. By expertly defining and executing a product roadmap focused on growth enablement, they ensure that our aftermarket parts business meets current market demands and anticipates and shapes future needs. What you will Bring: Strategic Roadmap Development: Define and continually refine the product roadmap, ensuring it aligns with both the company's strategic goals and the evolving needs of the market. This involves identifying new opportunities for growth and innovation in creating sustainable environments and enhancing air quality. Agile Leadership: Champion agile methodologies within cross-functional teams to ensure rapid, iterative development processes. Facilitate sprint planning, retrospectives, and daily stand-ups to maintain focus, efficiency, and adaptability in product development. Customer Value Focus: Prioritize features and initiatives based on customer feedback and market research to deliver solutions that not only meet but exceed customer expectations. This includes a commitment to enhancing the customer experience in line with our mission to deliver an unrivaled experience every day. Stakeholder Collaboration: Act as the primary liaison between business stakeholders, development teams, and customers to ensure clear communication of product vision, updates, and changes. This involves translating complex technical details into business value and customer benefits. Performance Metrics and Analytics: Monitor and analyze product performance against key metrics, leveraging insights to make data-driven decisions that enhance product value and market fit. Market and Competitive Analysis: Stay informed about industry trends, competitor activities, and technological advancements. Use this knowledge to inform product strategy and maintain our leadership in creating healthy and sustainable environments. Continuous Improvement: Foster a culture of continuous improvement by encouraging feedback, promoting innovation, and conducting regular reviews of processes and outcomes to identify areas for enhancement. What's in It For you: Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more! The ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. What you will Bring: Bachelor's degree from four-year college or university (Information Systems, Business, Economics or similar is required) 5 years related experience: With Salesforce, B2B E-commerce, Aftermarket Parts, HVAC Field Support 8 Years experience preferred. Demonstrated experience applying Agile methodologies to lead collaborative efforts with functional and cross-functional product development teams. Strong leadership and communication skills with the ability to empower others to grow and deliver results. Ability to develop and mentor junior team members in their development as product owners, fostering a culture of learning and growth within the team. Skilled at developing key performance indicators (KPIs), dashboards, and comprehensive reports within Salesforce to drive decision-making processes. Solid knowledge of data systems architecture and applications to facilitate cross-functional communication to achieve targeted outcomes. #LI-JB1 Equal Opportunity Employment: It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law.