Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Wagner Spray Tech Corporation Customer Service Supervisor Job Details | WAGNER Group in Plymouth, Minnesota

Position Objective: Leads the day-to-day operations of the Consumer Product Support Team. Manages various methods of Consumer Customer Contact across multiple platforms. Trains and coaches the team members of the Product Support team. Drives Consumer Customer Experience improvements. SAP Key User and point of contact. Accountabilities: Manages all day-to-day tasks related to the Product Support team, including but not limited to: Phone coverage, customer emails, chat, NPS, online Q&A and Product Reviews, return order processing, credit card order processing etc Supervising and supporting the Product Support Team. Interviews, trains and coaches team members. Supports team members with difficult customer situations or advanced troubleshooting. Product Support Team Objectives: Delegates day to day tasks in an effort to focus on Customer Experience enhancements and further develop team members. Leads and drives improvements to the Consumer Customer Experience, including NPS. Actively participates in NPD teams and projects. Responsible for ensuring the team is prepared for Product Launches with product training, and supported with manuals and service parts. Represents the team across functions as the Voice-of-the-Customer Undertakes and drives projects to completion that support the function of the Consumer Product Support Team. Support Continuous Improvement: Is a leader of the Customer Centricity core value, is a customer advocate, and drives 100% customer satisfaction. Other duties and projects as assigned Relationship to others: Direct supervision of 5+ Product Support team members. Responsible for creating and maintaining positive lines of communication across many functions including; Customer Service, Marketing, Engineering, Product Management, Quality, and Procurement. Dimensions of Position: Fosters a positive team atmosphere focused on coaching and developing team members. Drives a customer-focused mentality aimed at keeping customers satisfied. Is a reliable, dependable, and willing leader in which the team can turn to for assistance. Seeks out and demands support from other teams, so that the team can offer world class Product Support. Is empowered to lead the team and make decisions. A project and task focused position addressing the needs of the team, enhancing the Customer Experience, and growing the influence of the Product Support team throughout the organization. Knowledge, Skills, and Abilities: *Education Associate Degree in a business-related field or equivalent experience. *Experience Minimum 5 years of customer service experience or related role. Supervisory experience is a plus. *Skills/Abilities Required Customer Centric attitude Excels at time management and delegation Excels with organizational skills Focused and Independent Advanced communication skills. Written and spoken. Demonstrated ability to persuade, influence, and gain cooperation across teams Requires intermediate computer skills including Microsoft Word, Excel, and Powerpoint, Outlook etc. SAP Experience Requires active listening, speaking, teamwork, and multitasking skills. Must be service oriented with the willingness to actively look for ways to help people. Mechanical aptitude with good visualizing skills Wagner is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and shall occur without regard to race, color, religion, sex, age, national origin, disability, genetic information, military status, sexual orientation, gender identity, and any other characteristic protected by state or local law. Our Company is committed to following any additional state requirements regarding this topic. No individual will be denied nor receive specia employment opportunities based on membership status in any protected category.

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