Job Information
Lafrance Hospitality Guest Services - Front Desk Agent - Hampton by Hilton Plymouth, MA in Plymouth, Massachusetts
If you are passionate about hospitality and delivering exceptional guest experiences, we have the perfect opportunity for you! Join the team at Hampton by Hilton Plymouth, MA as a Front Desk Agent.
In this role, you will be the first point of contact for our guests, ensuring that they receive a warm welcome and excellent service throughout their stay. You will handle check-ins and check-outs, process payments, and assist guests with any inquiries or requests they may have. Our ideal candidate is friendly, customer-focused, and has a strong attention to detail.
Come to the Hampton by Hilton, Plymouth, MA and be apart of a great team!
We also have DailyPay, which allows you to get paid any day you prefer.
And if you refer someone to join our team, you could earn up to $500!
Pay: $17 - $18 Per Hour
Working Hours: Part -Time
Shifts: 3-11
Keywords: front desk, front desk agent, hotel, hotel worker, hospitality
Responsibilities:
Greet guests with a warm and welcoming attitude
Check guests in and out of the hotel
Process payments and maintain accurate records
Respond to guest inquiries and provide helpful information
Resolve guest issues promptly and professionally
Assist with other front desk duties as needed
Requirements
Prior customer service experience
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Attention to detail and accuracy
Flexibility to work shifts including evenings, weekends, and holidays
Previous hotel experience is a plus
Benefits
Brand Wide Room Discounts
Company Wide Room Discount Program
Referral Bonus Incentive
Retention Bonus Incentive
Annual Review Program
Extensive Room for Growth
Paid Training