Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

BT Service Performance Analyst in PLOT NO II F/1, India

Service Performance Analyst

Job Req ID: 12458

Posting Date: 09-Mar-2023

Function: Service


PLOT NO II F/1, BLOCK II F, RA, Kolkata, India

Salary: within range

Recruiter: Aparajita

Hiring Manager: Viplove Tiwari

Career Grade: F

Internal Closing Date: 17th March 2023

Job Description: Data and Infrastructure Analyst

Why this role matters

You will be a crucial team member in a core reporting team of performance driven data experts who can do excellent data storytelling from various systems and sources. Subsequently, be able to represent significant intelligence which underpins the business in taking key strategic decisions into the Managed Customers and Services ecosystem.

What you'll be doing

  • Be responsible for on-time delivery of dashboards and reports that provide the business insights of customer operations, performance trends

  • Combine data from various sources like Legacy Systems, Databases or Cloud Platforms to generate analytics for the business

  • Effective data visualisation using advanced tools like Tableau / QlikView

  • Develop automation solutions to improve process efficiencies; Address root causes of problems with code based (VBA) / no code tools (SharePoint / Power Platform)

  • Display ownership of stakeholder requirements, end-to-end deliveries by engaging with stakeholder

  • Excellent communication and presentation skills to support storytelling

  • Manage the workload of multiple concurrent pieces of reporting and analysis work to ensure correct priorities and timelines

  • Responsible for adhering to rigorous quality and integrity checks to ensure all analytical output is of the highest standard

We'll also need to see these on your CV

  • Stakeholder management: Can work in a complex matrix environment, engaging and communicating with multiple stakeholders and setting correct expectations

  • Teamwork Skills: Ability to work effectively in an organized group, think and deliver as unit

  • Problem Solving: Must be able to own and solve any roadblocks related to allocated delivery

Experience you would be expected to have

Minimum overall experience of 2 years with relevance in MIS or Reporting Solutions

  • High standard of written and spoken English

  • Able to build and sustain inter-personal relationships based on honesty, trust and excellent communications

  • Able to deliver positive customer experience

  • Fair understanding of matrix organisation with line and dotted line management arrangement

  • Able to turn complex data into simple and understandable form

  • Able to work in SLA driven environment

  • Basic understanding of databases and BI tools; Expertise in MS Excel is must

  • Storytelling with data


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About us

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Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

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