Republic Finance, LLC Process Analyst in Plano, Texas
Overview & Responsibilities
At Republic Finance, we are building a leading consumer lending company. In business for over 60 years, we are proud to be a trusted lender in over 200 communities across the Southeastern United States! We specialize in providing flexible lending solutions and outstanding customer service. Driven by our shared mission to pursue excellence for our team, our customers, and our performance, Republic Finance is transforming into a modern, fast-growing business . We are seeking Process Analysts to improve the process design and re-engineering capabilities of the organization. The candidate will proactively find opportunities for improvement in operational efficiency and effectiveness leading to a reduction in expenses, increased loan originations and/or reduced charge-off. The Process Analyst will support process reviews, design, and re-engineering spanning branch originations, collections, and back-office operations using their keen process eye and ability to identify opportunities for improvement. Job responsibilities are as follows:
Complete detailed process reviews to create process maps for the current and proposed processes identifying required control points, risk mitigation and operational reporting needs.
Create as needed six sigma documentation including CTQ, SIPOC, RACI, FMEA, etc.
Act as an internal consultant to identify potential process opportunities, create business cases in support of these opportunities and lead them through implementation.
Serve as process consultant for major initiatives across Sales, Servicing, Corporate and Digital Operations.
Design controls to support well-managed processes across the business and lead the development of reporting and IT business requirements with operations leadership.
Create critical metrics providing a clear view of operational efficiency and effectiveness and act as a liaison between the Operations and Business Intelligence teams.
Build spreadsheet modeling to forecast workload, target productivity levels and staffing requirements owning the ongoing capacity planning process supporting operations leadership.
Bachelor’s degree required.
2+ years in a process improvement role with strong skills in process mapping, re-engineering, risk identification and control design.
Green belt six sigma certification or higher.
Proficiency with data mining and visualization.
Ability to translate detailed results and observations into verbal and written summaries appropriate for senior executive consumption.
Intellectual curiosity and white space problem solving to drive analytically based decisions from sometimes incomplete data.
Advanced degree or Bachelor’s degree in a STEM (Science, Technology, Engineering or Mathematics) field preferred.
4+ years in a process improvement role with Consumer Lending experience.
We offer a competitive compensation and benefits package including:
Paid Time Off (PTO)
401 (K) and employer match
Company provided Life Insurance & Long Term Disability
Additional benefits with Republic include:
Regular drawings for sports tickets
Employee of the Month Program
Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society
Professional offices with a friendly team environment
Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace. #zr2