Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Further Enterprise Solutions Operations Support Engineer in Plano, Texas

Job Title: Operations Support Engineer I

Location: Plano, TX

Expected Duration: 4-6 months. 

Description:

Responsibilities

• Answer phone calls professionally and communicate clearly with Customers and Internal teams

• Triage incoming tickets, investigate, troubleshoot and work on ticket resolution

• Perform system level log captures/analysis of several Network elements in the 4G/5G Network architecture to identify root causes of product and key performance issues. Represent the TAC Team in customer calls & bridges and during high severity outage situations.

• Ensure the latest ticket status ticket status is provided to the customers

• Software and patch upgrades on network element to support feature testing and issue resolution verification

• Provide 24X7 support as needed for commercial Network outages and network performance issues.

• Implement MOPS, knowledge based articles, and how to procedures.

Experience

• Customer service skills including answering phone calls

• At least 2-5 years of experience in Telecom environment.

• Willing to work any shift assigned – morning/mid/night shift and weekends

• 4G LTE and 5G wireless basic knowledge and experience

• Basic Knowledge of wireless network architecture, protocols, RF optimization and standards

• Knowledge of wireless network deployments, installation and commissioning processes.

• Experience using an OSS platform for network management

Educational Requirements

• Bachelor’s degree in Telecommunication Engineering or Network Engineering

• Basic knowledge of 4G and 5G technologies is a must

• Basic understanding of Virtualized and cloud networking is a plus

• User-level experience using UNIX/ LINUX commands is must (Advanced Unix skills is a plus)

• Excellent Microsoft Office Skills required - Advanced Excel Skills with macro/VB is a plus

• Shell scripting or any scripting knowledge is a plus

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