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APCON IT Manager in Plano, Texas

 

IT Manager ( Plano, TX | On-Site )

Why APCON?

APCON, an industry leader in network visibility and security solutions, provides an unparalleled level of confidence to enterprise and midsize businesses seeking network insights for enhanced investigation, threat detection and response. Our customers include Fortune 1000 companies to midsize organizations as well as government and defense agencies. Organizations in over 40 countries depend on APCON solutions.

Who are we looking for?

We are looking for a highly motivated and experienced IT Manager to assess, manage, develop, and grow APCON’s internal Information Technology team and guide them as they revolutionize APCON’s IT environment.

Responsibilities:

  • Leads and guides APCON’s IT team, providing strategic direction, oversight, and fostering a collaborative work environment for all IT initiatives

  • Builds and develops a high-performing IT team through effective recruitment, training, mentorship, and coordination of efforts

  • Works with the IT team to identify and mitigate potential risks, issues, and necessary upgrades across IT infrastructure, systems, and applications

  • Formulates, develops, validates, reviews, and implements IT policies, procedures, and best practices, ensuring adherence and understanding within the IT team

  • Focuses on ensuring the IT team maintains a service-oriented approach

  • Collaborates effectively with internal and external teams to understand system requirements, fostering positive relationships and cross-functional teamwork

  • Delegates responsibilities effectively within the IT team to manage Microsoft IIS, Active Directory, Exchange, physical and virtual servers

  • Coordinates efforts among the IT team to ensure seamless implementation of on-site installation, setup, and integration of internal tools and systems

  • Directly oversees the security of APCON’s network, including intrusion detection and prevention solutions, providing guidance to the IT team in implementing robust security measures

    Qualifications and Requirements: 

  • 7+ years’ experience in network engineering, technical support, IT system administration, or other similar technical background

  • 5+ years’ management experience

  • CCNP, CCNA or equivalent network security certification highly desired

  • Ability to manage Microsoft and Linux based environments and web servers  (Mac experience is beneficial)

  • Understanding of network monitoring tools

  • Knowledge of enterprise IT infrastructures, management, monitoring, and security

    Core Competencies:

  • Strong interpersonal skills; ability to communicate professionally across the organization

  • Excellent organizational, planning, presentation, troubleshooting, and multi-tasking skills

  • Ability to maintain a high level of confidentiality and professionalism

  • Strong attention to detail and exceptional customer support

  • Must be able to work independently and as a team member

  • Ability to prioritize and be flexible in a fast-paced environment

    Education:

  • Bachelor’s Degree in Information Science, Computer Science, or related

    Travel: Occasionally, up to 25%

    Physical Demands:   To perform the duties of this position, you must have the ability to occasionally sit, stand, bend, twist, reach, carry, lift, pull, and push between 1-15 lbs.

    Benefits:

  • Medical, dental and vision insurance

  • Company-paid short and long term disability  

  • Flexible spending accounts

  • Healthy work-life balance and generous paid time off program

  • Retirement savings match

  • Professional development program

  • Volunteer time off and employee assistance plan

  • Collaborative and innovative work environment

  • On-site exercise facility

    All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

     

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