Job Information
Thompsons Auto Group Automotive Service Advisor (Thompson's CDJR) in PLACERVILLE, California
Automotive Service Advisor - Chrysler Dodge Jeep Ram
Thompson's Family of Dealerships - Multi-Brand Auto Group
Over 30 years family owned, located just minutes from the well-known Apple Hill Area in Placerville
We are looking for an individual that wants to grow with our company, enjoys working with people, team player and multi-tasker and wants to learn.
City wages with the small town feel.
Job responsibilities
Maintaining required CSI (Customer Satisfaction) scores
Promptly greet customers
Obtain customer information or update current information
Write up customer concerns
Preview multi point inspection process
Perform a walk around every vehicle
Prepare estimates for repairs
Obtain customer authorization for repair
Follow up with customer on progress
Review repairs once completed with customer
Follow up within 48 hours after repairs
Comply with the BAR Ro standards (write it right )
Job Requirements
2+ years required in automotive writing
Ability to multi task under pressure with work volume and stay composed
Great in person communication skills
Basic math skills
Computer knowledge of basic programs and data entry
Phone etiquette
Automobile knowledge a plus
Benefits
Hourly/ plus commission (40k plus)
Healthcare
Paid Vacation
401k
Great working environment, Family owned business
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