Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Facility Solutions Group, Inc. Customer Service Representative in Placentia, California

Customer Service Representative

Job Details

Job Location

912 CA - Placentia - Placentia, CA

Salary Range

$24.00 - $27.00 Hourly

Description

Job Scope

As a Customer Service Representative, you will be our client's primary point of contact. You willassist them with inquiries, provide information about our products and services, and ensurecustomer satisfaction. The role requires effective communication, problem-solving skills, and astrong lighting and electrical systems understanding.

Responsibilities

  • Respond promptly to customer inquiries, providing accurate and detailed informatio about products, services, and pricing.

  • Process customer orders, including generating quotes, invoicing, and coordinating deliveryor installation schedules.

  • Address and resolve customer issues, ensuring a positive resolution and customer satisfaction.

  • Provide essential technical assistance to customers regarding lighting and electrical products and escalate complex issues to the appropriate department.

  • Maintain clear and effective communication with customers, sales teams, and other internal departments to ensure seamless operations.

  • Keep detailed records of customer interactions, transactions, inquiries, and feedback for future reference.

  • Stay updated on the latest lighting and electrical products, industry trends, and regulations to assist customers better.

  • Collaborate with sales and technical teams to relay customer feedback and improve overall customer experience.

Qualifications

Requirements

  • High school diploma or equivalent. Additional education in electrical systems or related fields is a plus.

  • Proven experience in customer service roles, preferably within the lighting and electrical industry.

  • Excellent verbal and written communication skills with the ability to convey technical information clearly and understandably.

  • Strong problem-solving skills and the ability to handle customer issues professionally and efficiently.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

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