Job Information
Barrington Stage Company, Inc. Assistant Box Office Manager in Pittsfield, Massachusetts
Barrington Stage Company is seeking an Assistant Box Office Manager to join our team in Pittsfield, MA for the summer season. BSC is a not-for-profit professional theatre company in the Berkshires with a three-fold mission: to produce top notch, compelling work; to develop new plays and musicals; and to engage our community with vibrant, inclusive educational outreach programs. Barrington Stage is committed to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age. We strongly encourage candidates of color, and/or from diverse backgrounds/underrepresented groups to apply. Duties: - Provide outstanding customer service to patrons, fulfilling orders via phone and in person and welcoming patrons to our spaces. - Assist in management of the database, including running reports, conducting analysis and overseeing regular data cleaning to ensure accuracy. - Oversee daily operations including running house, performance and end of day reports, and fulfilling comp ticket requests. - Work with the other managers to oversee box office associates\' daily work - Lead Will Call and walkup sales for our events Skills: - Familiar with a Point of Sale or Customer Relationship Management system - Proficient with Microsoft Office and Google Suite - Experience managing and motivating a team - Customer service experience is required, a variety of roles encouraged - Must be comfortable handling/counting cash and working with financial statements - Ready to engage with the public on a daily basis, resolving conflicts and providing a seamless experience from purchase to show - Attention to detail with the ability to work independently * Flexible schedule; box office hours include evenings and weekends while in performance. This position reports to the Box Office Manager. It is a full-time, seasonal position, starting in Mid-May through October (dates negotiable). This is an exempt-salaried position that pays \$750 per week plus shared company housing.