PNC Infra Configuration Consultant in Pittsburgh, Pennsylvania
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Infrastructure Configuration Consultant within PNC's Data Center Planning organization, you can sit anywhere in PNC's footprint. You will work within a team and report into the Data Center, Enterprise Infrastructure Manager.
As a Data Center Facilities Engineer and a member of PNC's Data Center Facilities Planning group within the Technology Infrastructure / Data Center and Cloud Products organization, you will be instrumental in helping to maintain PNC's reputation for technology excellence and world class data center operations. Your area provides design, build, implementation and operations support in the following areas: mainframe hardware planning and installation, data center infrastructure planning and design, structured copper and fiber cabling systems design & implementation and technology infrastructure hardware installation support.
As a key contributor, you will represent the Data Center Facilities team and provide data center facilities engineering and consulting to technology projects involving the build out of data center and/or technology infrastructure within PNC's enterprise data centers. Your knowledge of data center facilities planning, experience in working within dynamic project teams and skill in coordinating and managing multiple tasks and activities with others will drive the success of PNC's technology strategies and goals.
You will also perform a variety of tasks related to, but not limited to, security access, coordinating system implementation, testing and troubleshooting support, coordinating and managing mainframe hardware and data center infrastructure maintenance activities and maintain internal systems for monitoring and housing Data Center Infrastructure Management (DCIM) information.
Your strong attention to detail skills will come into play as you assist in tracking relevant data center capacity metrics and provide regular reporting so we can increases capacity as necessary to fulfill business needs.
PNC is committed to integrity, teamwork and customer focus through every aspect of our daily work and performance. All of which you will practice as you interact with peers, service partners and leadership within the technology organization.
Manages the requirements for planning, organizing, and implementing enterprise-wide technology infrastructure and configuration management functions.
Leads the planning, development, implementation and evaluation of major configuration changes from acquisition to termination.
Oversees the effective implementation and use of the configuration management process, methodology, tools, procedures, and audit activities.
Develops and publishes metrics to qualify and quantify configuration success; ensures that configuration practices are in compliance with standards.
Ensures the accuracy and validity of the configuration database for content on assets, major infrastructure and platform components, system documentation and service components.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Competencies Configuration Management - Knowledge of and ability to manage the process, tools and techniques for managing hardware, software, communications, facilities and personnel that provide the organization's IT services.ITIL (Information Technology Infrastructure Library) - Knowledge of and ability to apply ITIL processes and standards for managing the IT infrastructure.IT Quality Assurance - Knowledge of and the ability to utilize a variety of specific technical tools and testing methods to ensure the quality of IT production.Performance Measurement and Tuning - Knowledge of and the ability to monitor, measure, and optimize individual and combined utilization of hardware, software and telecommunications components.Software Change Request Management - Knowledge of, and experience with, managing product change requests from customers, prospective customers, vendors, and internal staff.Software Product Installation and Support - Knowledge of, and experience in, helping customers install, integrate, and operationalize software products or systems.System and Technology Integration - Knowledge of the features and facilities of systems, and the ability to integrate and communicate among applications, databases and technology platforms.Systems Software Infrastructure - Knowledge of software technology, and the ability to plan global, regional and local software architecture and infrastructure components. Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. Education Bachelors
Additional Job Description
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC .
Disability Accommodations Statement:
The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at email@example.com.
The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
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