Job Information
UPMC Admin Assistant - Intermediate (Children's Hospital, Urology) in Pittsburgh, Pennsylvania
University of Pittsburgh Physicians Department of Urology is hiring a full-time Administrative Assistant, Intermediate to join their team at Children's Hospital! This is a Monday through Friday daylight position with hours of 7:30am to 4pm or 8am to 4:30pm. No evenings, weekends, or holidays.
This position will manage provider calendars, schedules, and templates. This position is also responsible for closing encounters without charges, assisting in scheduling patients, and insurance authorizations.
If you want to work for one of the nation's top Pediatric Hospitals, this is for you!
Purpose:
Under general supervision, provides varied administrative support to a department, a group of professionals or multiple departments.
Responsibilities:
Under general direction, provides varied administrative support to a department or group of professionals.
May make travel arrangements.
Maintains various accounting and budgetary records (i.e., completes expense reports).
Collects, compiles, and analyzes moderately complex data and information. Composes straightforward written descriptions of results. Researches, drafts, and/or abstracts reports (i.e., conduct initial research to gather information for Supervisor regarding topic of interest).
May also perform all responsibilities of an Administrative Assistant - Associate:Performs routine clerical functions, such as copying, sorting, filing, and typing. Sets up and maintains varied office files, logs, and records office activities.Orders office supplies and maintains office equipment.Answers, screens, and routes incoming calls and messages. Responds to routine questionsGreets, screens, and directs visitors to appropriate staff member.
Reviews administrative procedures and interprets them for employees.
Maintains supervisor's calendar (i.e., proactively schedules meetings on supervisor's behalf, makes recommendations for large meeting venues and catering, takes leadership role to ensure meetings flow smoothly).
Assists supervisor and department with presentations (i.e., provides content editing/content recommendations in addition to standard proofing).
Composes routine, general, and unique/independent correspondence (i.e., sends more than standard emails, begins to modify content of email on behalf of department head, reads and answers correspondence).
Generates welcome letters to all new patients. Prepares/mails other correspondence, ie., testing scheduled with appointments, pertaining to the patient's particular appointment.
Efficiently coordinates physician schedules and templates. Contacts appropriate parties regarding creation of templates and required changes.
Pulls schedules and PCP notes for physician clinics at CHP and satellites.
Contacts insurance companies and requests referrals as required by insurance companies.
Pre-registers patients for ultrasounds and fluoroscopies in clinic; completes patient registration following procedure; attaches registration to films to allow capture of image in Stentor.
Schedules pre-appointment radiologic tests for patients. Utilizes tracking system for patients who are not coming in for scheduled appointments following testing and notifies MDs to review results/contact families.
High school diploma or equivalent
Three years experience in an administrative support role
Ability to perform advanced functions in word processing, electronic mail/calendar, spreadsheet, presentation and database software
Ability to use applicable MS Suite products
Working knowledge of business processes and procedures
Knowledge of basic accounting and financial principles and functions
Ability to analyze data and use basic reasoning skills Licensure, Certifications, and Clearances:
Act 31 Child Abuse Reporting with renewal
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran