Job Information
American Express Technical Project Manager - Generative AI Enterprise Enablement team in Phoenix, Arizona
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex
The Chief Technology Officer Organization has a vision of setting high standards for technical excellence, talent, strategy, and norms across Technology. It also aims to encourage and cultivate technical innovation and enhance and highlight the organization's technical pulse.
This position reports to the Program Director of Generative AI Enterprise Enablement team. The person who fills this role will work as a strategic partner with different technical and non-technical foundation delivery teams to make Generative AI available for American Express at scale. The role will lead Project Delivery, understanding the “who”, “why”, “what” in collaboration with multiple technical development teams and product partners to define requirements, and groom features, with clear acceptance criteria. We are looking for someone with product insight, a love of technology and project management skills.
Responsibilities:
Working well with all enablement partners, building key relationships to identify and handle dependencies.
Build and supervise key project results and achievements using techniques such as teamwork, planning, coordination, and leadership.
Leads and appropriately brings up delivery impediments, risks, issues, and changes related to enterprise enablement development initiatives
Being a motivated, high-performing change agent.
Ensure what the team builds is aligned with what is needed to achieve the desired outcomes
Maintain the backlog and ensure user stories/features are aligned to the enterprise enablement outcomes
Implement agile methodologies with collaboration in a dynamic, development environment
Support the Program Manager(s) and Product Owners to ensure the identification of technical problems, and devise solutions as they relate to the current and future business/technology environment
Participate in retrospectives to ensure lessons learned are carried forward in subsequent development activities
Foster a culture of accountability, continuous engagement, and teamwork by working collaboratively with all relevant teams within the program
Review/Demonstrate sprint-related achievements with product owners and partners.
Minimum Qualifications
A bachelor's degree in computer science, computer engineering, or another technical field, or equivalent work experience, is helpful
At least 2 years of experience in technical project management.
Knowledge of software and infrastructure design principles
Ability to work with multi-functional, geographically distributed teams on complex projects.
Experience in managing Agile, Scrum, or other fast application development teams to deliver technology solutions that meet customer expectations for quality and timeliness
Ability to communicate optimally with third parties, technical and business teams
Eagerness to learn new technologies.
PMI and/or Scrum Master Certification and Experience using Jira or Rally is a plus
Qualifications
Salary Range: $85,000.00 to $150,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
Job: Technology
Primary Location: US-Arizona-Phoenix
Schedule Full-time
Req ID: 24018796