Job Information
The Salvation Army Receptionist/Social Services Aide in Phoenix, Arizona
Description
LOCATION: Herberger Center – Phoenix Family Services
STATUS: FT/ Non-Exempt
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
The Salvation Army In Phoenix is looking to fill a Receptionist/Social Services Aide position at our Phoenix Family Services center. This person will have have good telephone & communication skills, general clerical & computer skills and be able to handle crisis/emergency situations with the ability to maintain a non-judgmental attitude. This position is benefit eligible and comes with vacation, sick, health, vision, life insurance, free kroc membership and more.
The Receptionist/Social Services Aide will provide information to people in the community who seek our services. This person will be responsible for answering a multi-line phone system and properly routing calls. This position will provide general clerical assistance by, preparing and filing documents including application forms for economic assistance and TEFAP logs. The Receptionist/Clerk will maintain a stock and distribution of Food boxes and water and track supplies given put for monthly report. This person will assist with cooling stations during heat relief season.
QUALIFICATIONS:
High school diploma or GED required
Must have good telephone and communication skills
General clerical and computer skills required
Should be well organized and detail oriented
Must have the ability to handle crisis/emergency situations and the ability to maintain a non-judgmental attitude in working with clients
Possess clear understanding of importance of safety and confidentiality as it relates to the population served
Demonstrate the ability to relate positively and energetically with staff and clientele
Must possess, or be eligible to receive a class one or two fingerprint clearance card
Bilingual (English/Spanish) preferred
Employment contingent upon successful completion of a background check
PHYSICAL REQUIREMENTS:
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)