Job Information
American Express Engineer - Big Data - Personalization in Phoenix, Arizona
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.
American Express is looking for energetic, high-performing and highly skilled Engineers to help shape our technology and product roadmap. You will be part of the fast-paced, entrepreneurial Enterprise Customer Intelligence Engineering team focused on delivering the next generation global Personalization capabilities (Prospect & Customer) using ground breaking Machine Learning Models and Big Data technologies.
This team is responsible for Global Customer Personalization products which including batch/real-time analytical, machine learning and modeling solutions using technologies such as Hadoop, Spark, HDFS, MapReduce, Hive, HBase, Python & Java. This young team has delivered industry leading products with many firsts in the organization. Today we support 21 channels (including Web, Mobile, Voice, Email), daily volume of 11MM transactions a day and support content across Card, Servicing, Merchant & Membership Rewards offers and are expanding rapidly with a focus on building a Global Customer Personalization Product with a focus on driving omni-channel experience for our Card members by delivering world-class innovative solutions using best in class Machine Learning techniques, processing TBs of data, to provide highly personalized member journey to drive profitable growth for the organization.
Our Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So if you’re interested in a career creating breakthrough software and making an impact on an audience of millions, look no further.
How will you make an impact in this role?
Key Responsibilities will include but are not limited to:
Owns all technical aspects of software development for assigned applications
Performs hands-on architecture, design, and development of Personalization (ML driven) systems supporting multiple business units across Customer & Prospect marketing.
Functions as an engineer of an agile team and helps drive consistent development practices
Typically spends 80% of time writing code and testing, and remainder of time collaborating with peers, partners through ongoing product/platform releases
Develops deep understanding of tie-ins with other Amex systems and platforms within the supported domains
Writes code and unit tests, works on API specs, automation, and conducts code reviews and testing
Performs ongoing refactoring of code, uses visualization and other techniques to fast-track concepts, and deliver continuous improvement - Identifies opportunities to adopt innovative technologies
Provides continuous support for ongoing application availability
Works closely with product owners on blueprints and annual planning of feature sets that impact multiple platforms and products
Works with product owners to prioritize features for ongoing sprints and managing a list of technical requirements based on industry trends, new technologies, known defects, and issues.
Minimum Qualifications
BS or MS Degree in Computer Science, Computer Engineering, or other Technical field or equivalent work experience
6 years of software development experience with proven hands-on experience in Big Data technologies
2 years of experience working on any Hadoop distribution, such as Mapr, Cloudera, Hortonworks
3 Experience in Hive, Pig, Java M/R, Spark
Hands on experience of Core Java concepts including Collection, multithreading, Advance Java features
Strong Object-Oriented Programming skills and design patterns
Proficient in cloud computing technologies.
Proficient with containerization and orchestration using Docker and Kubernetes.
Experience with TDD, BDD and unit testing.
Experience with Continuous Integration and Continuous Delivery (CI/CD) environment and their frameworks
Good knowledge and experience with configuration management tools like GitHub
Strong analytical and problem-solving skill
Good communication skills and teamwork
Open-minded and passionate about learning new technologies
Willingness to learn new technologies and leverage them to their optimal potential
Preferred Qualifications
Prior experience in Personalization domain.
Experience in RDBMS and NoSQL databases.
Qualifications
Salary Range: $85,000.00 to $150,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Job: Technology
Primary Location: US-Arizona-Phoenix
Schedule Full-time
Req ID: 24003493