Job Information
American Express Director - Payroll, North America in Phoenix, Arizona
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.
How will you make an impact in this role?
This role will report to the Vice President of Servicing for North America and is fully accountable for the execution of the US & Canada Payroll function end to end. The role demands a deep level of subject matter expertise in US and Canadian payroll practices including hourly paid colleagues, timekeeping, payroll related taxes & relevant legislation. A key part of the role will also be to develop a long-term strategy for the payroll organization along with an effective service delivery model alongside our external payroll provider.
The main responsibilities of the role include the following:
Responsibilities:
Direct and oversee the day-to-day Payroll function ensuring accurate colleague pay
Direct and oversee tax preparation, review and filings
Oversee, manage and report on Payroll spend
Develop and maintain policies, processes, and training with appropriate documentation
Manage vendor partner to terms of contract and service level agreements
Oversee implementation of new process and/or systems
Extreme focus on operational excellence and mitigating risk
Ensure compliance with federal, state and local regulations
Share knowledge, expertise and guidance when complex problems or challenges arise through resolution
Conduct rigorous analysis on emerging trends to inform the strategic direction
Develop standard reporting for payroll operations, business units and senior leaders
Partner with key stakeholders, i.e., Colleague Serving, G&L team, Treasury, Controllership, General Counsel, Employment and Corporate Tax
Align goals with the organization’s overall strategy and set clear expectations and performance goals for each team member
Develop and sustain a high performing team; defining what winning looks like
Lead and coach a team
Minimum Qualifications
Bachelor’s degree or relevant experience in Payroll, Accounting or Tax
Certified Payroll Professional
10 years managing & overseeing a payroll function supporting an organization of 20,000
International Payroll experience
Proven successful leadership- dynamic leader who can lead a large group as well as develop future leaders
Preferred Qualifications
Critical thinking
HCM knowledge and experience
Extensive knowledge and accountability for Compliance with all applicable regulations.
Understanding of qualified retirement plans
Ability to work under time pressure and adapt to change
Exceptional verbal, written communication and presentation skills
Strong Tax and Accounting knowledge/background
Working knowledge of data analysis and performance/operation metrics
Considerations for sponsorship:
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws,
American Express may provide visa sponsorship for certain positions
Qualifications
Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
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Job: Human Resources
Primary Location: US-Arizona-Phoenix
Other Locations: US-New York-New York
Schedule Full-time
Req ID: 24007546