Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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TransPerfect Connect Bilingual Customer Service Representative - Financial (French) in Phoenix, Arizona

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6469048

The Bilingual Customer Service Representative - Financial (French) is responsible for providing quality customer service for financial/banking customers that consistently meets or exceeds Company standards of excellence and customer expectations. The Customer Service Representative is directly responsible for handling inquiries from customers while displaying great financial customer service skills to ensure the highest level of customer satisfaction.

  • Answers inquiries from customers and quickly assesses customer needs and proactively provides solutions
  • Resolves product or service problems by clarifying the customer\'s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Answers the phone in a pleasant and professional manner.
  • Document the resolution and follow up with the customer as needed.
  • Maintains customer records by updating account information
  • Communicates effectively with other departments to resolve customer issues.
  • Follow-up with the client on special cases presented by the customer to reach a solution
  • Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

Required Skills

  • Good mathematical skills
  • Excellent ability to multi-task using multiple screens and systems while communicating with customers
  • Excellent customer service, organizational, and communication skills
  • Must be a good decision maker with good time management and problem solving skills
  • Proven ability to handle financial calls and inquiries with empathy and professionalism
  • Must have good decision making and problem solving skills

Required Experience and Qualifications

  • High School Diploma or GED required. 18 years of age or older
  • Minimum of (1) year of financial customer service experience
  • Minimum of (1) year call center experience
  • Typing of 35 WPM required

Desired Skills and Experience

  • Microsoft Office, Outlook and Excel experience

TransPerfect Connect (TPC)is the world\'s leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the worlds largest privately held provider of language services and globalization management technology solutions.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

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