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Comcast Senior OpenStack Cloud Engineer in Philadelphia, Pennsylvania

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Comcast Cloud team is in search of an adept OpenStack engineer to join us in the development, maintenance and optimization of a robust cloud platform tailored to meet the stringent demands of Telco and Enterprise applications.

Job Description

The successful candidate will play a crucial role in the design, implementation, and ongoing management of our OpenStack infrastructure, ensuring high availability, scalability, and performance. Our ideal candidate will have extensive Linux operating system administration, possess a proficiency in Infrastructure as Code ( IaC ) using tools such as Ansible, Git, Terraform, Kubernetes Operators, Python scripting language . Must have knowledge and familiarity with operational best practices, monitoring tools (Prometheus, Grafana, ELK , Fishymetrics ) and demonstrate a deep understanding of storage , network services, architecture, distributed services, networks and protocols, and virtualization. Experience with RedHat OpenStack , RedHat OpenShift , Kubernetes and Ceph storage technolog ies are a plus . As we are a DevOps team, there will be an expectation to support maintenance work in some evenings and be part of an on-call rotation with the team.

Core Responsibilities

  • Monitor, optimize , and troubleshoot OpenStack services and infrastructure hardware to ensure high availability, performance, and security.

  • Collaborate with network and storage teams to optimize performance and ensure seamless integration with OpenStack services.

  • Stay abreast of industry trends, emerging technologies, and best practices in cloud computing and OpenStack ecosystem.

  • Develop and implement Infrastructure as Code ( IaC ) using tools such as Ansible, Terraform, and Git, ensuring automation and repeatability.

  • Document architecture, configurations, procedures, and troubleshooting steps for reference and knowledge sharing.

  • Partners with Engineering project Manager to provide consultative direction and develops long term objectives and plans to determine resources, technology, and course of action to achieve results.

  • Works with Other members of cross functional teams, joint ventures, third party vendors and Company’s product managers and marketing teams to deliver quality products, in a timely fashion, that meet defined requirements. Establishes and maintains working relationships within GTO , product development teams, joint ventures, vendors, and contractors.

  • Participates in Company product lifecycle process. contributes to and/or Creates product and technical requirements, detailed design Documents including transaction, capacity and bandwidth models, systems definitions, and operational procedures as part of this process.

  • Understands key business drivers and applies the knowledge of internal/external business issues to improve products and services.

  • Anticipates and Interprets customer needs, assesses requirements, and identifies solutions.

  • Ensures that projects are properly accepted into the Engineering team, worked on timely and efficiently and smoothly transitioned into quality assurance and operations teams.

  • Interprets internal/external business issues and recommends complete solutions based on best practices and Proven technologies.

  • solves complex problems. Takes a broad perspective to identify innovative solutions.

  • Provides guidance for the performance and reliability of various cross platform applications and services. Ensures that system failures are restored in a timely manner .

  • Participates in the review of failures and Provides feedback to prevent future occurrences.

  • C onsistent exercise of independent judgment and discretion in matters of significance.

  • Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. An on-call shift may be required for approx. 1 week period every 8–12 weeks (about 3 months). Subject to change.

  • Other duties and responsibilities as assigned.

    Minimum Requirements:

  • 6-8 years designing, building, and operating OpenStack environments supporting high availability (99.99% availability), low latency enterprise applications.

  • 5+ years proficiency in automation and DevOps tools such as Ansible, AWX, Terraform, GitHub

  • 5+ years proficiency with IP Networks and networking design and operations

  • 5+ years hands on experience with server hardware deployments, maintenance, and troubleshooting

  • Strong Linux administration skills.

    Good to Haves:

  • E xperience deploying and operating RedHat OpenStack and/or RedHat OpenShift platforms

  • Experience engineering and/or operating SAN or C EPH storage systems

  • 5+ years' experience with administering and operating HPE/Dell hardware and firmware

  • 3+ years VoIP (voice over IP) and Telco experience

  • Proficiency in coding such as Python for automation playbooks

  • Experience designing, building, and operating Kubernetes platforms desired, but not required .

  • Experience designing, building, deploying and operating Ceph storage in production environments.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

  • Win as a team - make big things happen by working together and being open to new ideas.

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Drive results and growth.

  • Respect and promote inclusion & diversity.

  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

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