Job Information
GlaxoSmithKline LLC Senior Manager, Business Partner, Specialty; US Digital, Data & Tech in Philadelphia, Pennsylvania
Reference #: 392380 Site Name: USA - Pennsylvania - Philadelphia, Durham Blackwell Street Posted Date: Apr 22 2024
Are you looking for an opportunity to lead innovative technical programs and projects while establishing a culture where digital, data and tech are assets to understanding and growing the business? If so, this is the role for you!
GSK is one of the world's leading research-based pharmaceutical and healthcare companies, and we are on a mission to improve humanity's quality of life by enabling people to do more, feel better and live longer. We are undergoing an exciting transformation into a new, dedicated BioPharma company that brings together our cutting-edge therapeutics in Specialty, Oncology, HIV, Respiratory and Immunology, amongst others.
To enable these fundamental changes to our company, GSK Technology is undergoing its own transformation building new, advanced capabilities in Cybersecurity, Cloud Computing, AI/ML, Data & Analytics, Software Engineering and Product Management.
The Senior Manager, Business Partner, Specialty; US Digital, Data & Tech will deliver value continuously by collaborating with the Specialty commercial team to develop and deliver digital and technology requirements, data requirements, account management, business process re-engineering, solution design and implementation.
The Business Partner will lead digital, data and tech initiatives that are directly connected to the biggest business challenges with the highest impact and play an important role delivering Omnichannel, Data and emerging AI tech transformation. Ensures cost effective and/or innovative IT solutions are put in place in alignment with the business strategy, prioritizing and managing across business teams and partner agencies to deliver with excellence and on time. This role is focused on building and maintaining close partnerships with customers and related solution groups to become the recognized digital and tech expert and sought partner for Specialty commercial team.
Key Responsibilities: This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following.
Work collaboratively with brand leaders across both business and Tech to support GSK's Digital/Omnichannel strategy and initiative launch plan support for the Specialty Business Unit in the U.S.
Manage the delivery of initiatives within the Specialty Business Unit digital, data and tech action plan connecting digital and tech solutions to business strategy, including products in the innovation portfolio, such as the use of generative AI, connected to a specific business use case with associated value.
Ensure project plans for Digital Strategy implementation stay on track and get ahead of possible barriers through frequent contact with those responsible for delivering tactics related to the strategy roadmap.
Determine and understand your customer's digital and technology needs better than anyone, through a combination of qualitative and quantitative analysis, to ensure effective implementation of GSK's digital/AI/Data/Omnichannel strategy.
Create and lead the process of integrating IT systems related to the strategy to meet the requirements of Specialty, Tech and GSK
Evaluate project constrains to find alternatives, alleviate risks, and perform re-engineering if required.
Update stakeholders about any issues connected to capabilities, the architecture or processes.
Analyse the business impact that individual technical choices may have on the Specialty business processes and propose effective solutions.
Guide and influence employee teams and agency partners delivering capabilities, content and agile development.
Stay up-to-date and externally focused on emerging technologies and propose changes to the existing capabilities to benefit GSK's rapidly growing Specialty business unit.
Interact directly with all Tech groups, business owne s/users, external product vendors, data vendors, and offshore support suppliers, building and maintaining strong and effective relationships.
Ensure that technical delivery is fully compliant with GSK's security, quality, and regulatory standards.
Encourage use of relevant pharma tech and central services and collaborate with service partners in the identification and delivery of service improvements.
Work closely with Product Owners on release planning and roadmaps aligned with Specialty operating plans as they relate to digital strategy and Omnichannel marketing implementation.
Contribute to the advancement and improvement of Agile practices within the organization.
Support and advance modern marketing automation through use case development, implementation, and continuous improvement processes.
Responsible for making sure project goals are achieved on time in alignment with the stakeholders' expectation.
Basic Qualifications: We are looking for professionals with these required skills to achieve our goals:
BA/BS degree.
6+ years' experience in delivering digital, data and tech solutions in healthcare or pharma industries.
Experience with Omnichannel marketing supporting how GSK interacts with healthcare professionals, patients, and payers.
Experience in the marketing technology domain identifying and connecting tech solutions to business challenges.
Experience identifying and connecting data, business partnerships and AI solutions to address opportunities.
Experience in product management.
Experience of working within a matrixed organization with multiple stakeholders.
Preferred Qualifications: If you have the following characteristics, it would be a plus:
You have excellent relationship management, strong influencing and communication skills.
You have excellent analytical skills and the ability to see the connections between layers of business operations.
You are familiar with the concepts, standards, technology, tools, processes, procedures, hardware, software and services in use for delivering information services.
You have worked in an agile organization.
You have been part of teams that have developed successful software products from concept to adoption.
You have the ability to define the beneficial solutions and the ones which are inefficient for a particular business need.
You can build understanding of the business area strategic goals, processes and workflow, and of the IT tools deployed.
You have the ability to drive outcomes and manage client expectations.
#LI-GSK
Please visit to learn more about the comprehensive benefits program GSK offers US employees.
Why GSK? Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want