Job Information
Comcast Program Manager - Partner Operations in Philadelphia, Pennsylvania
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
Responsible for managing projects through entire project lifecycle (inception, design, development, integration and test, trial and deployment). Act as a liaison with appropriate company personnel and vendors to ensure project compliance to standards. Coordinate multiple complex high priority tasks. Assure feature and functionality and performance metrics requirements are defined. Initiate, facilitate and monitor specific inter/intra-departmental project progress and performance to assure quality and on time delivery. Ensure milestone dates are met. Monitor risks during various stages of the project and escalate issues to the appropriate level of management. Maintain project status reports on projects. Create and manage contingency plans for projects. Estimate and manage budgets. Evaluate impact change request against communicated timelines. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.
Job Description
The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.
About the Team :
The MVPD Sales Team drives Comcast innovation and technology into the North American Service Provider market. We deliver solutions and services that enable our partners to go to market with the latest entertainment and connected living products such as X1, EntertainmentOS , Stream, Flex, XFi , xHome , Storm-Ready Wifi , and so much more. As the primary customer advocate, we work in tandem with our Comcast colleagues to define, prioritize, and track requirements, development, trials, and launch schedules for delivery of new products and services. This role will be at the forefront of the partner engagement and will interface directly with Comcast’s largest clients to provide regular program status updates, coordinate contract discussions and execution, organize executive communications and meetings, and support the sales leadership to drive revenue and subscriber growth.
What You’ll Do:
Plan and manage programs that result in product launches within a consumer market, u ltimately driving revenue and record progress along the way
Appl y strong verbal communication skills and business sense in meetings with external clients, as well as internal stakeholders
Identif y and manage program critical path, being mindful of upstream and downstream dependencies.
Facilitate the development and implementation of key goals, objectives and success criteria for the program with key stakeholders and the core team.
Support the budget and resource forecasting process.
Analyze areas of risk by identifying and managing critical paths and risk areas. Establish contingency plans and identif y trigger events and assume responsibility for corrective actions.
Work with leadership and core team members to help identify and assist in making program tradeoffs to balance scope, time and costs.
Using delicate communication to keep all stakeholders informed of progress and issues.
Skills & Experience We’re Looking For:
Strong program management expertise
Effective communication skills
U nderstand ing of development processes , such as a gile vs waterfall, etc .
Ability to understand basic cable tech nology
Additional Information :
This will be a customer - facing role.
This individual will be expected to work out of the Philadelphia office with the ability to travel to the office 4 days per week .
15-20% travel is expected.
About Our Perks & Benefits:
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.
Here's a look at just some of the perks and benefits we make available to our US-based employees:
Medical & Dental
401(k) Savings Plan
Generous paid time off
Life Milestones - from adoption assistance , childcare resources, pet insurance, and more, Comcast supports you at all life stages.
Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
Learn more at jobs.comcast.com/life-at-comcast/benefits
Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation .
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years