Job Information
Westin Philadelphia House Attendant in Philadelphia, Pennsylvania
Opportunity: House Person
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Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.
*Your Growth Path *
Housekeeping Supervisor/Guest Service Agent -- Executive Housekeeper or Front Office Manager
Your Focus
Greet and acknowledge guests in a courteous and friendly manner.
*Inspect assigned areas and perform cleaning tasks accordingly. *
Collect trash from the service landings and dispose of in outside trash dumpsters.
Vacuum and dust guest corridors.
Pick up bed and other linen from hotel floors and transport to the laundry collection site.
Deliver clean linen to assigned sections.
Report maintenance issues.
Maintain cleanliness and organization of guest areas.
Respond to guest inquiries and assistance.
Work as a room attendant when staffing shortages occur or during peak periods.
*Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. *
*Follow sustainability guidelines and practices related to HHM's EarthView program. *
*Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. *
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Your Background and Skill
High School diploma preferred.
Previous housekeeping experience required or equivalent training preferred.
Work Environment and Context
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
Usage of cleaning chemicals.
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What We Believe
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People Are Our Capability -- Hearts That Serve -- Only Excellence -- Stay Nimble - Own It
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