Job Information
NBC Universal Engineer - NBC Sports Philadelphia in Philadelphia, Pennsylvania
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.
NBCUniversal Local is NBCUniversal’s local media division that delivers English and Spanish-speakers and bilingual audiences in 31 U.S. markets and Puerto Rico, the very best in local sports, news, weather, consumer and investigative reporting, and lifestyle entertainment across any platform and screen. NBCUniversal Local is comprised of three individual media groups including the NBC Owned Television Stations, the NBC Sports Regional Networks and the Telemundo Station Group. The division is also home to multicast networks NBCLX, COZI TV and TeleXitos, the regional cable news network NECN, as well as NBC Spot On, an advanced video advertising business designed for local/regional CTV and OTT advertisers and several in-house companies including production company LXTV, marketing and promotions company Skycastle, its out-of-home business NBC Everywhere, and the Arthouse, a graphics design group. With seven regional sports networks and 42 NBC and Telemundo stations serving 38 percent of U.S. homes, NBCUniversal Local is the only network-owned local media division that is home to the largest bilingual local newsrooms within the country’s top 10 TV markets. NBCUniversal Local’s stations and networks serve diverse audiences and communities across linear, streaming, OTT, digital web, mobile and audio, and cable platforms and work together to keep local audiences informed anytime and anywhere. For more information, visit NBCUniversal.com.
NBC Sports Philadelphia’s Technology & Operations department provides Technical Support, Engineering, Media Operations, Production, Studios and Facilities at the Philadelphia Regional Sports Network located in the Wells Fargo Center, in Philadelphia, PA. As part of the NBCU Philadelphia triopoly of networks, consisting of NBC Sports Philadelphia, WCAU and WWSI, the Technology team has responsibility for partnering with our local & division teams to build, deploy and support the technical systems in the respective facilities.
Reporting to the Assistant Director of Technology, the Engineer role is a full-time position within the Technology & Operations Department that will be primarily responsible for helping gather requirements, planning, designing, and implementing systems within our mission critical, multi-client broadcast and enterprise IT environment. The role requires that you possess the necessary self-discipline to take ownership and responsibility for delivering technical solutions considering both business and technical needs of all customers with the goal of providing a quality product that meets the user needs. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering internal customer-oriented solutions, mission critical infrastructure, and ensuring the highest levels of availability and performance. The role will suit individuals who are excited by the opportunity to work with leading edge technologies in the design, implementation of IP based, highly virtualized, broadcast environments.
Job Responsibilities:
“A Hands on” accomplished engineer dedicated to help our business win by supporting mission critical broadcast and IT systems, projects, and new initiatives.
Develop strong working relationships with department leaders and their teams including Production Operations, Engineering, IT, Creative Services, Sales, Traffic, Content & Live Event Operations groups to manage systems, documentation, follow best practices, implement new technologies & deliver projects on time & within budget.
Work with internal / external Technical Support teams to ensure timely resolution of customer requests and issues.
Provide troubleshooting & support for systems, infrastructure, and applications, including root cause analysis.
Evaluate and optimize workflows related to all broadcast systems including linear and IP fabric for video infrastructures, virtualized Windows & Linux environments, encode / decode platforms, newsgathering tools, NLE, Media Asset Management systems, distribution / transmission systems and other workflow tools.
Evaluate, test and install upgrades to all platform operating systems, applications, and hardware
Risk Management: Assess all issues, adds, changes to mitigate potential system impact.
Ongoing assessment of workflows, identifying manual processes that can be streamlined or improved upon with new hardware, software or automation
Participate in the testing of new technology.
Install, commission and configure new technology
Develop and maintain system documentation for operational and troubleshooting purposes.
Work with operations teams to ensure SOP’s & documentation are written and up to date
Produce work that is consistently professional, reliable and detail oriented.
Other duties as deemed necessary
Basic Qualifications:
Bachelor's degree in Computer Science, Broadcast IT or systems Engineering or similar with 5+ years’ experience preferred. Equivalent experience considered.
Experience in a similar role with an ISP, media company, systems integrator or other relevant industry.
Desired Qualifications
Experience in supporting large scale systems to support business needs
Experience supporting a major market or network News/Sports operation
Proficient in A/V file transcoding, data archiving processes and video compression technologies & standards.
Hands on experience with support of non-linear edit systems such as Premier and Avid.
Demonstrated knowledge of media over managed IP networks and protocols.
Knowledge and experience with hardware virtualization
Knowledge of media workflow tools and production systems such as Vantage, Avid iNews, Dalet, Ross Overdrive/Xpression or similar.
Knowledge of transmission systems including fiber-based, RF, and IP streaming.
Knowledge of newsgathering and communications systems
Strong ability to read and generate system documentation (Visio, ACAD).
Positive work ethic, ability to work well in groups to execute projects on time and on budget while meeting customer expectations.
Ability to communicate and interact effectively with diverse audiences across different departments, ranging from non-technical clients to technical professionals and operations staff.
Must be able to process large amounts of information, analyze this information and make sound decisions, sometimes under intense deadline pressure.
Knowledge of standard engineering processes such as change control and agile development concepts.
Must be keen to learn and develop new skills
Ability to work on own initiative
Excellent organization, collaboration and communication skills.
Knowledge and experience with setup, testing and documentation of proof of concept systems
Must possess strong multitasking skills and the ability to prioritize tasks
Eligibility Requirements:
Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
Must be willing to work in Philadelphia, PA
Willingness to work non-traditional hours, evenings, weekends & holidays.
Flexibility with schedule changes, based on needs of business.
Must be willing to submit to a background investigation
Must have unrestricted work authorization to work in the United States
Must be 18 years or older
Ability to lift and carry 25 pounds of gear
Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
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