Job Information
FirstService Residential Door Person in Philadelphia, Pennsylvania
Job Overview:
As a Doorperson you’ll be responsible for providing exceptional customer service. Meets and greets residents and provides guidance and assistance to meet the needs of residents, tenants and guests.
Your Responsibilities:
- Greet and open the doors for residents and
- Respond to all requests in a courteous, professional manner at all times
- Assist homeowners in and out of vehicles
- Communicate regularly with concierge regarding important resident information
- Provide directions to local parks, restaurants, airports
Call for taxi, limo service as needed
Exhibit a positive and professional attitude and maintain professional appearance as outlined by Association and company policy
- Proactively assist with packages and
Report maintenance or cleaning requirements to management
Assist concierge during busy periods and break times, as needed
- Assist with trash removal as needed
- Report all resident concerns and complaints to concierge or management
- Assist with snow shoveling and ice melt application
- Assist with placing and removing temporary walk off mats before and after rain and snow events
Skills & Qualifications:
- High school diploma or equivalency
Two (2) years of customer service experience
Effective written and verbal communication
- Strong customer service, communication and interpersonal skills required
- Assist with placing and removing temporary walk off mats before and after rain and snow events
Compensation:
$15.00/hour
Disclaimer Statement:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.