Job Information
Loews Hotels Inc Banquet Houseperson Supervisor in Philadelphia, Pennsylvania
Reference #: R0063204 Banquet Houseperson Supervisor Located in the nations first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The citys expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day.
To lead a team of professionals that will provide a consistent, well-designed meeting product which focuses on proper meeting table set-ups and proper set-up of various configuration, per clients instructions however they may evolve.
Essential Functions and Responsibilities Organized, review and assign to all Team members, all Event Order and assignment sheet to determine function requirements To assigned and assist with all cleaning duties that are assigned to team members. Complete cleaning inspection for each meeting room with the assigned team members for each area. Maintain cleanliness standards and excellent condition of equipment and surrounding work areas. Communicate promptly to all guest request Assure that all inventories are kept for all tables, glassware, linen and misc. Assure Proper training and new hire checklist of all team members also to include re- training when needed To assist and attend with Eng Report any and all guest request changes to Banquet Manager/ Conference Coordinators. Attend all required meeting when assigned by Set up Manager and or Banquet Manager Assure that all equipment is kept in clean working condition Other duties as assigned
Supportive Functions and Responsibilities Promotes and applies teamwork skill at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to all guests, management and fellow employees Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards
Qualifications Exceptional guest service skills Ability to stand, stoop, bend and lift items weighing up to 100 pounds repetitively during entire shift Ability to push, pull or other wise move portable table /chair cart units from storage area to function rooms Ability to work flexible schedule to include weekends and holidays Ability to stand long periods at a time. Ability work organized and work with others (Captains, Banquet Managers and Conference Manager)
Education: High School diploma or equivalent
Experience: 2 + years experience as Set-up Houseman in a high volume, upscale Hotel
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.