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Quality Mgr

Location : Peoria, IL, United States

Job Family : Quality

Job Type : Regular

Posted : Apr 10, 2024

Job ID : 47489

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Job Description

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Founded in 1917, Parker Hannifin Corporation is a $14.3 billion, global company.

With annual sales of $14.3 billion in fiscal year 2019, Parker Hannifin is the world's leading diversified manufacturer of

motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile,

industrial and aerospace markets. The company has operations in 50 countries around the world. Parker has increased its

annual dividends paid to shareholders for 63 consecutive fiscal years, among the top five longest-running dividend-increase

records in the S&P 500 index.

Parker’s engineering expertise and broad range of core technologies uniquely positions the company to solve some of the

world’s greatest engineering challenges. By partnering with customers, Parker improves their productivity and profitability

and seeks new ways to solve humanity's biggest challenges.

The Engineered Materials Group is looking for a continuous improvement professional to join its Leadership team at the

PARKER Service Center in Peoria, IL. Our next QUALITY MANAGER will lead a team of inspectors, technicians and

coordinators as we endeavor to achieve Zero Defects while maintaining industry leading on time delivery for our

customers.

Specifically s/he will be expected to:

• Communicate customer, regulatory and organizational requirements to assure product quality, contract

compliance and customer satisfaction.

• Oversee the effective documentation and implementation of the quality management system to assure compliance

with customer and regulatory requirements and the standards set by corporate/division policies.

• Work with the leadership team to ensure that individuals performing functions affecting quality are trained and

demonstrate the appropriate skills and performance results.

• Coordinate necessary plant personnel for internal, customer and third party quality system audits.

• Maintain a corrective action system to analyze and correct nonconforming conditions and complaints.

• Implement the performance measurements necessary to effectively evaluate organizational performance and

trends in product quality, services, customer satisfaction and the cost of poor quality. Uses the results of performance

evaluation to target improvement efforts.

• Assess supplier capabilities and monitor supplier quality to ensure desired levels of performance.

*The above descriptions are not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe

the general nature of the position.

Competency Statement(s)

At PARKER Hannifin our performance is measured equally by what we do and how we do it. Team members are expected

to perform their work while also succeeding in these areas:

• Continuous Improvement – Enthusiastically participate in new change initiatives and encourage others to question

existing methods, practices, and assumptions

• Customer Experience – Build strong relationships with customers internally and externally while effectively managing

their expectations

• Demonstrating PARKER Values – Strive to make the organization a supportive and environmentally and economically

sustainable part of the broader community

• Ownership & Results – Aggressively pursue challenging goals and objectives, taking accountability for delivering on

commitments

• Relationship Building – Relate to all kinds of people regardless of background, showing appreciation for people’s

contributions and empathy towards their challenges

• Supporting Growth – Scan the environment for opportunities to grow the business or accelerate performance, producing

a wide range of ideas and suggestions when presented with a problem or challenge

Qualifications

• Education : B.S. Degree in an engineering or related discipline.

• Experience : At least 3-5 years of quality, engineering or related experience.

• Knowledge of International Standard ISO 9001 Quality Management Systems (QS-9000 as applicable for automotive

sector). Knowledge of manufacturing and quality practices. Experience with quality improvement tools and

techniques (i.e., Lean, Six Sigma,

• Statistical Process Control, and Failure Mode & Effects Analysis). Demonstrated leadership, project management,

facilitation and problem-solving skills. Must demonstrate effective verbal and written communication skills.

• Certificates & Licenses

• Certification by the American Society for Quality (ASQ) as a Certified Quality Engineer (CQE), Certified Six Sigma

Black Belt (CSSBB), or Certified Quality Manager (CQMgr) is preferred.

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment

opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of

race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information,

veteran status, or any other status protected by law. U.S. Citizenship/Permanent Resident is required for most positions.

(“Minority/Female/Disability/Veteran/VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to

http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

and

http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pd

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