Job Information
Commonwealth of Pennsylvania Clerk 2 (Local Government) - Wayne County Area Agency on Aging in Pennsylvania
Clerk 2 (Local Government) - Wayne County Area Agency on Aging
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Clerk 2 (Local Government) - Wayne County Area Agency on Aging
Salary
$26,032.50 Annually
Location
Wayne County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2024-93664-L0012
Department
Local Government
Division
AN Wayne Co Aaa
Opening Date
09/13/2024
Closing Date
9/26/2024 11:59 PM Eastern
Job Code
L0012
Position Number
80011894
Union
Non Union
Bargaining Unit
LG
Pay Group
LG
Bureau / Division Code
88101164
Bureau / Division
Wayne County Area Agency on Aging (AAA)
Worksite Address
323 Tenth Street
City
Honesdale, Pennsylvania
Zip Code
18431
Contact Name
Paula Wehrmann
Contact Phone
570.253.4262
Contact Email
pwehrmann@waynecountypa.gov
Description
Benefits
Questions
THE POSITION
Wayne County's Transportation System enhances the mobility of our community members by providing professional and accessible transportation in a safe, reliable, comfortable, and courteous manner. We are searching for a compassionate and dedicated individual to join our team as a Clerk 2. You will help our department by performing clerical tasks related to our transportation program. Experience the satisfaction of serving the public while developing your professional career, join us today!
DESCRIPTION OF WORK
As a Clerk 2, you will be one of the first individuals that our community members interact with, so it is vital that you have top-notch customer service skills. You will dispatch drivers and vehicles, answer phones, schedule trips, appropriately route calls, maintain electronic and written records, and use a computer and tablet. We work in a collaborative environment, and you will be communicating with both internal and external stakeholders on a regular basis. As part of your role, you must also develop a proficient operational understanding of the Wayne County Transportation System. Take the next step in your career and help those in your community!
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. You may be expected to work irregular hours, including evenings, weekends, and holidays.
You may be expected to travel out of the county, including overnight travel, for meetings or training.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Six months as a Clerk 1 and educational development to the level of the eighth grade; or
Completion of a high school business curriculum; or
Any equivalent experience and/or training which provided the required knowledges and abilities.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
Hiring preference for this vacancy may be given to candidates who live within Lackawanna, Monroe, Pike, Susquehanna, or Wayne counties. If no eligible candidates who live within these counties apply for this position, candidates who reside in other counties may be considered.
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation.
A conditional offer of employment will require a drug screening.
This position falls under the provisions of the Child Protective Services Law.
Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older?
Yes
No
02
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
03
WORK BEHAVIOR 1- Sorts, files, and retrieves documents.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience sorting, filing, and retrieving documents. My duties included sorting/organizing documents that needed to be filed, and filing the documents by alphabet or by chronological order. I retrieved the documents/files as needed.
B. I have experience filing OR retrieving documents/files.
C. I have NO experience related to this work behavior.
04
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experience.
The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.).
The actual duties you performed related to the level of performance you claimed on this Work Behavior.
Your level of responsibility.
05
WORK BEHAVIOR 2- Enters information into the computer.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience entering information into a computer including updating records into a pre-established format.
B. I have experience entering data into a computer.
C. I have NO experience related to this work behavior.
06
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experience.
The type(s) of data you entered into the computer.
The actual duties you performed related to the level of performance you claimed on this Work Behavior.
Your level of responsibility.
07
WORK BEHAVIOR 3- Serves as receptionist answering telephone inquiries and forwarding complicated inquiries to staff for follow-up.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience answering telephone calls from the public, providing assistance or information to inquiries, and forwarding complicated inquires to staff for follow-up.
B. I have experience in which I answered telephone calls from other internal staff members or occasionally from the public; however, answering telephone calls from the public was not a routine function of my job.
C. I have NO experience related to this work behavior.
08
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experience.
How often you answered calls and from whom.
The actual duties you performed related to the level of performance you claimed on this Work Behavior.
Your level of responsibility.
09
WORK BEHAVIOR 4- Operates office equipment.
From the list below, please select all of the office equipment you have experience in operating.
A. Computer
B. Printer
C. Copy Machine
D. Fax Machine
E. Scanner
F. None
10
In the text box below, please list the name of the employer(s) where you gained the experience you claim with office equipment. If you claimed you have no work experience related to this work behavior, type N/A in the text box below.
Required Question
Agency
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov