Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Kuehne+Nagel Sea Logistics ISC Operational Care Specialist in Penang, Malaysia

You are responsible to support our customers by providing helpful information, answering queries + resolving complaints.

Your Role

Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer satisfaction with our International Supply Chain (ISC) products, services + features.

Your Responsibilities

You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:-

  • To qualify + enter customer orders into the operational execution process.

  • To drive customer engagement, satisfaction, retention + reactivation in close cooperation with thedestinations + regional stakeholders.

  • To provide, document, follow-up on quotations + opportunities in line with the customer account strategy.

  • To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring abest-in-class onboarding + high level of data quality + timeliness including setting up + consistently providingcustomer reporting.

  • To consistently perform purchase order + shipment qualification in line with working instructions to ensurefull + complete handovers to the OCC, optimizing the customer experience.

  • To contribute as process owner on continuous improvements of processes + controls for lean processesfocusing on cost effectiveness + productivity.

  • To document, resolve, analyze all complaints, then identify, share + eliminate root causes.

  • To ensure delivery of all financial targets + strategic objectives across International Supply Chain (ISC).

Your Skills and Experiences

  • Bachelor degree/ any relevant education

  • Preferred at least 3 year experience in Sea Freight Operation, Control tower

  • Able to converse fluently English

  • Ability to establish priorities and accomplish multiple tasks with minimal supervision & computer skills

  • Strong time management, analytical thinking, communication and coordination skill

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

DirectEmployers