Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Randstad Customer Service/Call Center in Peachtree City, Georgia

Customer Service/Call Center

job details:

  • location:Peachtree City, GA

  • salary:$15 per hour

  • date posted:Wednesday, September 16, 2020

  • experience:Experienced

  • job type:Temp to Perm

  • industry:wholesaler of heating/AC supply

  • reference:AB_3463924

  • questions:melony.tribble@randstadusa.com770-487-1446

job description

Customer Service/Call Center

Randstad in Peachtree City is looking for an experience Customer Service/Call Center Representative that is willing to work a flexible schedule and has excellent people skills. Preferred candidates are in Fayette/Coweta/S. Fulton Counties.

  • Identify and handle the indirect consumer / customer inquiries via telephone, email or any other form of communication, completely, timely and accurately.

  • Provide proper documentation of consumer / customer inquiries within established tracking system to manage customer needs, issues and resolution.

  • Identify callers needing assistance from other departments and provide a “one-time” transfer to the appropriate department or individual within the department in the most professionally based standard practice.

  • Uses available technologies and/or product literature and follows established processes to ensure accuracy and operational effectiveness in the handling of customer inquires.

  • Develop additional skillsets and enhance knowledge of complete Customer Care functions.

  • Accurately enter and process all parts orders within the parts order entry system.

  • Effectively interact closely with Purchasing in identifying the need and timely ordering of parts to replenish inventory.

  • Respond to customer telephone and fax inquiries regarding spare parts availability, pricing and/or order status to maintain positive levels of service response to our customers.

  • Assist customers in determining parts needed.

  • Respond to distributor/customer requests for up-to-date parts lists, and pricing.

  • Process paperwork timely for parts order credits issued due to shipping damage, incorrect shipments, etc.

  • Maintain detailed and current knowledge of the Company’s products and parts.

Requirements: Minimum 3 years of customer service experience in a call-center environment Proven experience and knowledge effectively servicing customer base in multi-channeled working environment. Customer Resolution Techniques to successfully complete customer situations. Skills: Intermediate computer skills with MS Office experience to be proficient. Confident, professional, courteous telephone techniques Excellent verbal and written communication skills to deliver and interpret information exchange most concisely. Efficient time management skills, with the ability to listen and follow through with appropriate action Abilities: Must be able to work a rotating shift between the hours of 6 AM and 1 AM eastern including weekends and holidays. Ability to work co-operatively and effectively in a team Build and maintain effective relationships with all levels of staff and customers. Adaptability and flexibility Ability to plan and operate with a minimum of supervision

Responsibilities

  • High school diploma or equivalent required.

  • Minimum 1 year of customer service experience in a call-center environment

  • Proven experience and knowledge effectively servicing customer base in multi-channeled working environment.

  • Customer Resolution Techniques to successfully complete customer situations.

  • Intermediate computer skills with MS Office experience to be proficient.

  • Confident, professional, courteous telephone techniques

  • Excellent verbal and written communication skills to deliver and interpret information exchange most concisely.

  • Efficient time management skills, with the ability to listen and follow through with appropriate action

The essential functions of this role include:

  • working weekends

Skills

  • Customer Service (3 years of experience is preferred)

  • Data Entry (3 years of experience is preferred)

  • AC/DC Drives

Education

  • Associates

Qualifications

  • Years of experience: 4 years

  • Experience level:Experienced

Shift: First

Working hours: 8 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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