Job Information
West Virginia Employer Vehicle Salesperson in Parkersburg, West Virginia
REQUIREMENTS: No experience required. Drug testing upon offer of employment. High School Diploma or equivalent required.
JOB DESCRIPTION: The Vehicle Salesperson is directly responsible for selling new and used vehicles meeting gross profit, volume and customer satisfaction standards. Must present a professional appearance and professional communication skills. Essential Duties and Responsibilities: Determine each customers vehicle needs by asking pertinent questions and carefully listening. Demonstrate vehicles, test drives are a requirement of the Company. Properly introduce new customers to the Service facilities and Service personnel. Deliver new vehicles to customers. Ensure customers understand the vehicles operating features, warranty and maintenance schedule while laying the foundation for customer loyalty. Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Utilize the CRM System that is provided to you. Meet daily, weekly and monthly expectations with customer communication. Keep informed of new products, features, accessories, etc., and their benefits to customers. Review with the Sales Manager monthly objectives, weekly activities and daily planned activities. Understand the terminology of the automobile business, be informed on technological changes in the products and be able to communicate to customers. Report any vehicle lot damage or any problem with a vehicle to the Sales Manager immediately. Know and understand federal, state and local laws which govern retail auto sales. Complete all training as directed by the supervisor. Follow policies and procedures as set forth in the Employee Handbook. Any other duties as assigned.