Job Information
Expeditors Assistant Manager - Distribution Services in Parañaque City, Philippines
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Scope of Position
Manages distribution product for the branch. The distribution manager seeks new distribution services opportunities and cooperates with sales to turn new opportunities into profitable business.
Major Duties and Responsibilities
Review and support with day-to-day quotations
Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses
Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
Attend the weekly branch Sales meeting and facilitate discussions on market updates and trends
Take an active role in the transition of new business/ updates to existing business.
Grow department Revenue in line with District budget target and management expectations.
Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the department is showing clean financial accounting throughout all financial reports.
Manage dept PnL
Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
Be open to implementing new system changes and enhancements into your department.
Be involved and suggest system/process improvements.
Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 Initiative
Assist supervisor and key staff with goal setting and monitoring development.
Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.
Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.
Bachelor's degree (B.A.) from four year college or university; or 4 years related experience and/or training; or equivalent combination of education and experience
Ability to define, develop and document business processes and procedures
Effective interpersonal skills. Ability to relate to customers and employees at all levels.
Strong market and competition knowledge
Good Microsoft Office skills (Excel, Word etc.).
Excellent oral and written communication skills.
Proven negotiation skills
Excellent organizational skills, time management skills in addition to a professional manner
A proven history of providing exceptional customer service at all levels
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus